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HP HP2-B119 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs and Solution Selling | - Identifying customer requirements
|
| Competitive Positioning | - HP differentiation
|
| HP Printing Portfolio Overview | - HP Print hardware solutions
|
| Managed Print Services (MPS) | - Service delivery models
|
| Print Security and Compliance | - Device security
|
HP Selling HP EMEA pMPS Sample Questions:
1. What key information is available within the HP Service Portal? (Select two.)
A) invoice information on partner or customer by revenue and profit
B) rebate and commission information
C) Skype and MSN free dial-up service to the HP Premium Hotline
D) contract details
E) usage reporting (only when remote monitoring is available; page counts by color, paper size)
2. Which task can an administrator accomplish using the HP Embedded Web Server?
A) Edit the content of a print job.
B) Host a company website on the Internet.
C) Configure device security features.
D) Configure security settings on 35 devices at the same time.
3. What is one of the reasons that a customer should understand and configure the security features of an HP imaging and printing device?
A) because other features of the device function only when the security settings are configured
B) because a networked printer or MFP can be used to interrupt Internet access on the network
C) because a networked printer or MFP can be an open port for inside and outside access to valuable business information
D) because apps can be installed only when the security settings are configured
4. What is one of the main functions of HP Remote Monitoring?
A) to manage and restrict color usage within the customer's environment
B) to capture error messages on devices and supplies
C) to report the supplies usage and page counts on HP fleets within a pMPS contract
D) to produce reports on user statistics for a customer's entire printer fleet
5. Which product is an HP imaging and printing management solution?
A) HP Web Jetadmin
B) HP Managed Print Services
C) HP ePrint
D) HP PCL 6
Solutions:
| Question # 1 Answer: D,E | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A |





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