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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs and Market Segmentation | - Understanding customer requirements
|
| HP Document Solutions Product Portfolio | - Solution offerings
|
| Sales Strategies and Positioning | - Presenting HP solutions
|
| Closing the Sale and Implementation | - Sales closure techniques
|
HP Selling HP Document Solutions Sample Questions:
1. What are the elements that make up the Infrastructure category of the HP document solutions strategy?
A) security,HP Universal Print Driver, host printing, device extension and hardware
B) content capture, forms automation, LANFax and HP output management
C) job accounting, device management and asset management
D) enterprise-wide printing, printing outsource infrastructure, network security and document distribution
2. Why is itimportant to continually qualify any particular opportunity?
A) to determine a suitable length of contract
B) to determine if the customer will install HP Web Jetadmin
C) to decide whether ornot to continue to pursue the opportunity
D) to decide whether or not to offer a discount on HP supplies
3. What should you discuss with your customer concerning the deployment of HP Web Jetadmin?
A) the document management system the customer wants to deploy
B) the management of output from non-windows environments
C) the development of processes forprinting special fonts and bar codes
D) the number of IT help desk calls that relate to printer issues
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D |
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