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HP HP2-N48 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Needs & Value Proposition | 25% | - Translating needs into SaaS benefits - Identifying business drivers and pain points - ROI and TCO justification |
| Topic 2: Commercial & Operational Aspects | 25% | - Ordering, fulfillment, and provisioning - SLA, support, and customer success - Pricing, licensing, and contract terms |
| Topic 3: SaaS Sales Strategy & Process | 25% | - Sales cycle and engagement model - Competitive positioning and differentiation - Upsell and cross-sell opportunities |
| Topic 4: HP SaaS Portfolio Overview | 25% | - Architecture, security, and compliance - Subscription models and service options - HP SaaS solution categories and offerings |
HP Selling HP SaaS Solutions Sample Questions:
1. Which pain points make a customer most receptive to an HP SaaS solution? (Select three)
A) the organization's core business is failing
B) the organization is dynamic with flexible IT demands
C) the organization has an unallocated Capital Expenditure (CapEx) budget
D) the organization needs to outsource its entire IT function
E) the organization has strict local governance, security, and regulatory responsibilities
F) the organization has limited budgets or decreasing Capital Expenditure (CapEx)
2. Which scenario presents the most appropriate opportunity to sell an HP SaaS service-only offering?
A) The customer is a new logo customer with only OPEX budget to spend.
B) It is short term because the customer only needs the solution for a few months.
C) The customer owns perpetual licenses, is current on maintenance, and wants HP to host the software to save on expensive internal running costs.
D) You are in a cross sell situation with a customer who owns a competitive solution and you are expanding your footprint.
3. Which document or material may be used to supplement the HP SaaS contracts?
A) an HP SaaS Integration matrix
B) an HP Financial Services lease agreement
C) a hosting agreement with Amazon cloud services
D) a letter from the partner organization that modifies the standard HP SaaS terms
4. Which activities are the responsibility of the partner organization during on boarding? (Select three.)
A) deploying SaaS databases
B) negotiating ad-hoc service levels
C) procuring SaaS hardware
D) coordinating with the PSM to ensure everything is delivered as contracted
E) involving HP Professional Services
F) managing the on boarding project
G) setting customer expectations
5. What is the provisioning timescale for each SaaS offering?
A) ten days from date of order being received by HP SaaS
B) one day from date of order being received by HP SaaS
C) as specified in the corresponding solution data sheet
D) two hours from time of order being received by HP SaaS
Solutions:
| Question # 1 Answer: B,E,F | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B,D,E | Question # 5 Answer: A |






