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HP HP2-I57 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Consultative Selling | - Discovery and Qualification
|
| Lifecycle Services | - End-to-End Device Lifecycle Management
|
| Personal Systems Services | - Workforce Device Services
|
| Sales Skills Transformation | - Modern Sales Methodologies
|
| Configuration Services | - Service Bundle Recommendations
|
| Deployment Services | - Implementation Planning
|
| Advanced Sales Skills | - Customer Pain Point Identification
|
HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:
Which statements are true about the benefits HP Premium+ Support provides to HP channel partners? (Select two.)
- A. Provides reactive identification and resolution of hardware health issues
- B. Secures front-end revenue from the initial sale while relying on HP for ongoing support of the devices
- C. Helps enhance your profits by increasing your margin when selling HP devices
- D. Minimizes the partners' scale and reach to better focus on end-user support
- E. Limits support for employees in hybrid work environments
Correct Answer: B,C 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
A customer with a hybrid workforce and overworked IT staff is considering a refresh of the PCs used by the company's employees. The employees work in a variety of roles, with unique device specifications, and across different locations. Management is concerned about asset tracking, deployment, and management with the refresh.
How would HP Configuration and Deployment offerings help this customer?
- A. By offering a built-in discount and faster delivery for a purchase of a large quantity of similarly configured PCs under a single purchase order
- B. By offering 1TB OneDrive for Business accounts to encourage employees to offload their software and data to the cloud
- C. By automating and streamlining asset management and physical device tracking using Predefined Asset Tagging
- D. By offering the flexibility to configure HP and approved non-HP PC devices onsite to be compatible with each worker's specifications
Correct Answer: C 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
A customer's HP Care Pack Service will expire in four months.
What should you recommend that this customer purchases?
- A. HP Collaborate Services to help the customer's employees avoid unexpected technical problems after coverage from the HP Care Pack expires
- B. OHP Post Warranty Support Services as soon as possible to ensure continued protection of the customer's existing personal devices
- C. HP Post Warranty Support Services no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired
- D. HP Device Media Retention Services to allow the customer to retain data that would otherwise be lost upon expiration of the HP Care Pack Service
Correct Answer: C 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
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