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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Messaging and Media Services | 10-15% | - Messaging configuration - Media Server components - Avaya Aura Messaging overview - Audio and video integration |
| Avaya Aura Communication Manager | 25-30% | - Call routing and translation - Station and line administration - Feature management and configuration - Communication Manager architecture - System parameters and defaults - System administration tasks |
| Avaya Aura System Manager | 15-20% | - Inventory management - User and element management - Certificate management - System Manager functions - Software and maintenance management |
| Troubleshooting and Support | 10-15% | - Common issues and resolution - System monitoring - Performance troubleshooting - Connectivity verification - Log analysis and diagnostics |
| Avaya Aura Architecture and Platform Overview | 10-15% | - System Manager role and functionality - Platform positioning and integration - Avaya Aura Architecture components - Core element relationships |
| Avaya Aura Session Manager | 20-25% | - SIP routing and policy management - Session routing and dial patterns - SIP entities and connections - Entity and adaptation module configuration - Session Manager architecture |
Avaya Aura Core Components Support Sample Questions:
1. What ensures the integrity of signaling in an Avaya Aura Communication Manager environment?
A) Secure Real-time Transport Protocol (SRTP)
B) Media Gateway Control Protocol (MGCP)
C) Internet Protocol Security (IPSec)
D) Transport Layer Security (TLS)
2. What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura Media Server? (Choose two.)
A) Caller extension number
B) Callee extension number
C) Utilized Code
D) Element status
E) QOS Analytics
3. In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?
A) the Avaya Aura Session Manager (SM) server; It is requesting the call history from System Manager.
B) the SIP endpoint; It is requesting its contact list to be retrieved from Session Manager.
C) the SIP endpoint; It is requesting its call log to be retrieved from Session Manager.
D) System Manager; It is requesting the call log history from Communication Manager.
4. In which two ways can you verify the Avaya Aura Communication Manager (CM) license status?
(Choose two.)
A) Using the CM System Administration Interface, access the WebLM > status license menu.
B) Using the System Manager Web GUI, access the CM element > license menu.
C) Using the CM System Administration Terminal, run the status license command.
D) Using the CM Linux console interface, run the statuslicense command.
E) Using the CM System Administration Terminal, run the test license command.
5. Refer to the Exhibit. A SIP user is calling an H.323 user.
In this call flow, in which phase does Avaya Aura Communication Manager (CM) handle the call processing for each endpoint?
A) H.323 endpoint in originating phase, SIP endpoint in terminating phase
B) both endpoints in the originating phase
C) SIP endpoint on originating phase, H.323 endpoint in terminating phase
D) both endpoints in the terminating phase
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C,E | Question # 3 Answer: C | Question # 4 Answer: D,E | Question # 5 Answer: C |






