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Avaya 72400X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Messaging Integration | 20% | - Troubleshooting Messaging Issues - Voicemail Routing & MWI - User Provisioning & Synchronization |
| Topic 2: Client Configuration & Troubleshooting | 20% | - Diagnostic Tools & Log Analysis - Desktop & Mobile Client Setup - Call Flows & Signaling |
| Topic 3: Presence & Messaging Services | 25% | - Instant Messaging Configuration - Integration with System Manager & Session Manager - Avaya Aura Presence Services Deployment |
| Topic 4: Equinox Solution Architecture | 20% | - Equinox/IX Workplace Client Overview - Avaya Aura Platform Components - Breeze Platform & Snap-ins |
| Topic 5: Session Border Controller & Security | 15% | - ASBCE for Remote Access - Firewall Traversal & Security Policies - Certificate Management |
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
A support technician wants to retrieve a Customer Support Package from an Avaya Equinox Conferencing component (for example, an Equinox Media Server), to open a ticket with Avaya technical support.
What is the procedure to retrieve the package?
- A. Access Equinox Management web GUI, and configure an external file transfer server under Settings.
- B. Access the component's CLI and navigate to /opt/Avaya/logs/CSP.
- C. Access Equinox Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.
- D. Access Equinox Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.
Correct Answer: D 🗳️
Users can register their Avaya IXTM Workplace client, whether they are located inside the Enterprise or connecting from a public network, without the need to modify client settings.
Which DNS feature makes this possible?
- A. Zone Groups
- B. Redirect Domain Requests
- C. Auto-Resolved Alias Records
- D. Split Horizon
Correct Answer: B 🗳️
A user is trying to register their Avaya IX Workplace for Web Client from the Public Network, but it displays the message:
"Connecting" indefinitely
Using traceSBC reveals no messages at all.
What is the reason for the clients failure to register?
- A. There is an issue with the ASBCE B1 interface.
- B. There is a problem with the user's Client certificate.
- C. The STUN/TURN configuration is incorrect on the ASBCE.
- D. The STUN/TURN configuration is incorrect on the Media Server.
Correct Answer: A 🗳️
Which Avaya Aura Media Server (AAMS) web GUI option allows access to the real-time monitoring tool useful for AAMS troubleshooting purposes?
- A. Monitoring > Real-time viewer
- B. Monitoring > Capture Traces
- C. Monitoring > Real-time Tracing
- D. Monitoring > Active Sessions
Correct Answer: D 🗳️
A support technician wants to check if a specific Avaya IX Workplace user is receiving the correct configuration parameters from Avaya Aura Device Services (AADS).
Which URL is used to verify this information?
- A. http:///acs/resources/configurations
- B. http:///aem/resources
- C. https:///aem/resources
- D. https:///acs/resources/configurations
Correct Answer: D 🗳️
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