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Avaya IP Office™ Platform Support Online Test Sample Questions:
1. A customer wants to hear a secondary dial-tone when making outgoing calls.
Where is this function enabled?
A) ARS table
B) System Telephony
C) User Telephony
D) Short Code
2. You have purchased a pre-configured Avaya Application Server, which includes Voicemail Pro and one-X® Portal applications. You need to verify if both applications are running.
Which application should you use, and what steps would you take to confirm the status of the applications?
A) Web Manager Application, navigate to the System Status > Applications menu and check for the status of Voicemail Pro and one-X® Portal.
B) Manager Application, navigate to the Server > Applications menu and check the status of Voicemail Pro and one-X® Portal.
C) Application Server, log in and run a command to check the status of the applications.
D) Monitor Application, check the status of the applications on the home screen dashboard.
3. A customer has requested additional IP Office Service User logins. The technician needs to set up these logins in the IP Office Manager.
Where in the IP Office Manager can the technician configure these logins?
A) IP Office Manager Security Settings
B) IP Office System Monitor Application
C) IP Office Manager Network Configuration
D) IP Office Softphone Application
4. A customer requests that all users should be prevented from dialing international numbers.
What is the quickest way to enable this feature?
A) Apply a Short Code to ARS.
B) Apply a Short Code to External Lines.
C) Apply a Short Code to System Short Codes.
D) Apply a Short Code to User Rights.
5. Which of the following applications would allow a system administrator to view historical events and alarms on a trunk in the IP Office?
A) Historical Reporting Application
B) Call Detail Reporter
C) System Status Application
D) Advanced Summary Reporter
Solutions:
Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |