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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)

A) Use the Manager application to shutdown the card before removing the SD card.
B) Just pull out the card; special shutdown is not required.
C) Use the System Status Application to shutdown the card before removing the SD card.
D) User System Monitor to shutdown the card before removing the SD card.
E) Dial the shutdown short code to shutdown the card before removing the SD card.

2. Which two hunt groups support Forward Hunt Group Calls? (Choose two.)

A) Longest Waiting
B) Collective
C) Collective Call Waiting
D) Rotary
E) Sequential

3. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The phone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The phone display message cannot be changed. The prompt is recordable by user by phone but cannot use a .wav file.
B) The phone display message cannot be changed. The prompt is recordable by user by phone or you can use a .wav file.
C) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone but cannot use a .wav file.
D) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone or you can use a .wav file.
E) The phone display message cannot be changed. The prompt is not recordable by user.

4. A potential customer has a requirement for the IP Office platform to monitor the state of extensions, trunk cards, and expansion modules. The customer would like to have any alarms emailed to an email address. What satisfies this requirement?

A) IP Office Monitor
B) System Status Application
C) Voicemail Pro Client
D) SMDR
E) SNMP

5. The system has had voice quality issues on T1/E1 calls the last few days. Which application can you use to see the history of errors on that line?

A) System Monitor
B) System Status Application
C) Wireshark
D) Customer Call Reporter

Solutions: