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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. A consultant is working with Cloud Kicks (CK) on its initial Sales Could implementation. CK wants its sales reps to be able to use Sales Cloud to track accounts, contacts, and opportunities before its global conference in 4 months.
What should the consultant recommend to meet the requirement?

A) Implement Sales Cloud out of the box and iterate before the conference.
B) Reduce the scope and deploy Accounts and Contacts before the conference.
C) Set obtainable metrics, goals, and milestones before the conference.

2. Cloud Kicks (CK) recently finished a redeployment of its Lightning pages. CK users report that Lightning pages are loading slowly. CK management wants to consider the impact this has on adoption.
What should the consultant recommend that CK use to evaluate Lightning pages?

A) Performance Analysis for App Builder
B) Data Integration Metric
C) Real-Time Event Monitoring

3. Cloud Kicks wants to enable sales reps to view an individual team member's split percentage when the split percentage is less than 100% of the revenue amount.
Which attribution method should the consultant recommend?

A) Opportunity Overlay Split
B) Opportunity Amount Split
C) Opportunity Percentage Split

4. Universal Containers (UC) has Account and Contact data it wants to migrate to Sales Cloud. The data comes from several sources and the data quality is unknown. The consultant wants to assess the entire data set for quality prior to loading it to production without impacting UC's current operations. The consultant recommends using a Full Copy sandbox as an initial step.
Which Sales Cloud feature should the consultant use to support this approach?

A) Duplicate Jobs
B) Import Wizard
C) External IDs

5. Annual sales numbers change depending on renewal periods and new products. Sales managers at Universal Containers (UC) want to emphasize the importance of customer retention when prioritizing the pipeline and customer engagement for the sales team.
Which metric should the consultant recommend to help UC emphasize
the importance of customer retention to the overall business strategy?

A) Total Pipeline Value
B) Customer Lifetime Value (CLV)
C) Annual Contract Value (ACV)

Solutions: