Long and tough does not mean impossible — it means preparation matters more. The 1z1-980 materials at TestValid give you 72 practice questions covering the Oracle Knowledge Management Cloud 2017 Implementation Essentials objectives, with 365 days of free updates to keep every session relevant.
Oracle 1z1-980 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management Cloud 2017 Implementation Essentials |
| Exam Number: | 1Z0-980 |
| Certificate Validity Period: | Typically 18-24 months (Oracle Cloud certification policy; may vary) |
| Exam Format: | Scenario-based, Multiple Choice |
| Passing Score: | 65% |
| Available Languages: | English |
| Related Certifications: | Oracle CX Cloud Implementation Specialist Oracle Service Cloud Oracle Engagement Cloud |
| Exam Price: | $245 USD |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 55-60 |
| Recommended Training: | Oracle University Training |
| Exam Registration: | Oracle Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or authorized testing center (onsite) |
| Pre Condition: | Recommended familiarity with Oracle CX Cloud applications and basic knowledge of customer service processes. |
| Official Syllabus URL: | https://education.oracle.com |
Oracle 1z1-980 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reporting and Analytics | - Knowledge usage reporting
|
| Content Management | - Search optimization
|
| Knowledge Management Fundamentals | - Business value and use cases
|
| Integration and Administration | - System administration
|
| Configuration and Setup | - Initial system configuration
|
Oracle Knowledge Management Cloud 2017 Implementation Essentials Questions, Straight Answers
According to the latest exam information, the 1z1-980 exam contains 55-60 questions and runs for 120 minutes minutes. Simulating that exact limit in practice builds the pacing a tough exam demands.
The Oracle Knowledge Management Cloud 2017 Implementation Essentials blueprint centers on these domains:
- Reporting and Analytics
- Content Management
- Integration and Administration
Further domains complete the official outline — the question bank covers every one.
Registration goes through the official channels below:
Pick a test center or online slot that suits your calendar, and book early — preparation goes smoother with a date in place.
Clear terms, no runaround. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that do not match the payer, and free or expired products. Prefer to switch tracks? Exchange your product for two others of equal value at no cost.
A team of IT experts and certified trainers with rich experience in the Oracle Knowledge Management Cloud 2017 Implementation Essentials field writes it — and keeps it honest. Every answer is expert-verified, the content is checked continuously for updates, and each new 1z1-980 version is emailed to you free for 365 days. Compared with training institutions, the bank is affordable and self-paced; compared with guesswork, it is systematic. Download the free demo first, and if anything goes wrong — even a simple downloading problem — 24/7 customer assistance is one message away.
Oracle lists these official training options for candidates:
Structured training plus consistent self-practice covers both depth and exam readiness.
Oracle states the following prerequisites for the Oracle Knowledge Management Cloud 2017 Implementation Essentials: Recommended familiarity with Oracle CX Cloud applications and basic knowledge of customer service processes..
Confirm the current requirements on the official certification page before you register.
Currently, the 1z1-980 exam requires a passing score of 65%, with a registration fee of $245 USD. Oracle sets both figures, so verify the latest on the official site before scheduling.
Upon successful payment, our system automatically sends the product to your mailbox — typically within about a minute — with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact our 24/7 customer assistance. Updates are free for 365 days: the moment a new version releases, the latest bank is sent to your email immediately, no matter when you purchased. A 50% renewal discount applies when the period ends.
Oracle Knowledge Management Cloud 2017 Implementation Essentials Sample Questions:
After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced?
- A. 50
- B. 500
- C. 1000
- D. 100
Correct Answer: D 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
Which two statements are true about published reports? (Choose two.)
- A. Published reports can be edited.
- B. Published reports can be shared.
- C. Published reports contain snapshots of data at the time the report is run.
- D. Published reports have filtering option in ribbon.
- E. Published report data can change automatically when the knowledge base data is updated.
Correct Answer: B,C 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
You have created four individual reports that display different details related to four agents.
Your customer wants to view and search for data in these reports simultaneously.
What should you use?
- A. Dashboard report
- B. Cumulative report
- C. Standard report
- D. Cross Tabs report
- E. Custom report
Correct Answer: A 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
You have created a new article in your knowledge base and you want it to always appear at the top of the search result page.
What display position should you configure?
- A. Fixed at Top
- B. Place at First
- C. Historical usefulness
- D. Fix First
- E. Place at Top
Correct Answer: E 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
What is the maximum size of a file attachment that can be attached to an Answer using the answer workspace?
- A. 10 MB
- B. 5 MB
- C. 30 MB
- D. 20 MB
- E. 25 MB
Correct Answer: D 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).






