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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics | 6% | - Reporting and KPIs
|
| Platform | 10% | - Core platform configuration
|
| Visit Execution | 36% | - Automation and validation
|
| Data Setup | 36% | - Consumer Goods Cloud data model
|
| Integrations | 6% | - System connectivity
|
| Visit Planning | 6% | - Territory and route management
|
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
1. An Organization wants to maintain data related to the line items and assets in custom objects under the line items (Object 'A') and assets (Object Name 'B').
What will ensure the data is saved under assets during assetization and can be leveraged for MACD Orders?
A) Write an APEX Hook Class during Checkout and AssetToOrder for creating the records as a post step on the API.
B) Use Object Mapper to map the line item object from A to B and another mapping from Object B to A.
C) Use Object Mapper to Map the line item object from A to B.
D) Use Field Mapper to map fields from Object A to B and another mapping from Object B to A.
2. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. As part of Internet order fulfillment, UC warehouse agents will use Salesforce to enter a router's barcode and enter the shipping tracking number for the router.
How should a Communications Cloud Consultant solve this requirement?
A) Configure a Push Event Orchestration Item that will receive the router's barcode number and shipping tracking number
B) Configure a Manual Task Orchestration Item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
C) Configure a Manual Task Orchestration Item that will launch a Flow to enter the router's barcode number and shipping tracking number
D) Configure an Autotask Orchestration Item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
3. GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location
A) Sales Manager- Territory Performance
B) White Space Analysis
C) Sales Rep Performance
D) Account Insight
4. Universal Containers sells B2B products, including service plans (Basic, Standard, Premium), that customers can modify during a MACD order. The commercial product representing these service offerings is a single product with an attribute used to model the three service plans. There is a requirement to identify the existing plan during the orchestration plan.
What option should a Consultant recommend to identify the existing plan?
A) Order Management can make a callout to retrieve the latest service plan from the downstream system.
B) The commercial product should store both the existing and new values of the service plan in the Change order.
C) Order management can retrieve the value from the Inventory Items object.
D) Custom objects can be created to capture the specific use case requirements.
5. Which step is required to link an Action Plan to a Visit record?
A) Activate the Action Plan.
B) Create an Action Plan Template by specifying Visit' as the target object and publish it.
C) Create an Action Plan based on the template where the template owners are the Sales Reps.
D) Activate the Visit to generate Action Plan Tasks.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |






