SAP Certified Application Associate Certification C-FSM-2211 Sample Questions Reliable
Prepare for the Actual SAP Certified Application Associate C-FSM-2211 Exam Practice Materials Collection
NEW QUESTION # 12
You want to retrieve data from the system using the query API. In which format will you receive the response?
- A. Text
- B. JSON
- C. XML
- D. HTML
Answer: B
NEW QUESTION # 13
What aspect of SAP Field service management helps meet customer expectations for real time services.
Choose the correct answer..
- A. SAP Field service management Customer Self-Service
- B. SAP Field Service management Account Service
- C. SAP Field Service Management Crowd Service
- D. SAP Field service management company
Answer: C
NEW QUESTION # 14
Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.
- A. Query
- B. Object type
- C. Data transfer object (DTO)
- D. Sample chart
Answer: A,C
NEW QUESTION # 15
As a service planner, you are viewing the list of best matching technicians, which information is displayed?
Note: There are 2 correct answers to this question.
- A. Worktime pattern
- B. Availability Status
- C. Missing Skills
- D. Booked assignments
Answer: B,C
NEW QUESTION # 16
Which statements apply to Reserved Material? Note: There are 2 correct answers to this question
- A. Is used to book material in advance for a technician
- B. Enabling stock integration with ERP for standalone scenarios
- C. Reserve parts for service call reporting
- D. Organization of parts for a particular activity and reservation of stock
Answer: A,D
NEW QUESTION # 17
You are a service planner in SAP Field Service Management. How can you find a suitable technician in the planning board?
- A. Use a checklist.
- B. Use a workflow.
- C. Use a business rule.
- D. Use a filter.
Answer: D
NEW QUESTION # 18
How can a developer update a record in SAP Field Service Management through the API?
- A. Using an OData service
- B. Using a REST-based service
- C. Using a SOAP-based service
- D. Using an RFC-enabled service
Answer: B
NEW QUESTION # 19
What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.
- A. Enable business rule
- B. Define company setting
- C. Assign correct CRUD to user group
- D. Configure workflow steps
Answer: A,C
NEW QUESTION # 20
Which functionality is possible when the Smartform template is set to Translation status?
- A. The template can be exported in XML format.
- B. The template can be assigned to an activity.
- C. The template can be edited.
- D. The template can be assigned to an equipment.
Answer: A,C
NEW QUESTION # 21
What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM?
Note: There are 3 correct answers to this question.
- A. Maintain code list mappings for service call types.
- B. Check the list of the existing known limitations.
- C. Validate the RFC destination and IDoc setup.
- D. Ensure that the SAP Field Service Management system version is supported.
- E. Enter value list mappings for product types.
Answer: A,D,E
NEW QUESTION # 22
What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.
- A. Ticket routing rules
- B. Service level agreement
- C. Automated scheduling
- D. Customer self-service
Answer: C,D
NEW QUESTION # 23
In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?
- A. E-mail interaction
- B. Video chat
- C. No touch
- D. High touch
Answer: D
NEW QUESTION # 24
Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.
- A. Perform system monitoring.
- B. Edit Smartform templates.
- C. Maintain session configuration.
- D. Define service workflows.
Answer: C,D
NEW QUESTION # 25
You want to create a new Smartform, which fields would you define? Choose the correct answer.
- A. Description, Category, Revision, Tag
- B. Name, Description, Revision, Type
- C. Description, Revision, Type, Tag
- D. Name, Description, Category, Labels
Answer: D
NEW QUESTION # 26
What object corresponds to the service call in ERP? Choose the correct answer
- A. Sales Order
- B. Service Order
- C. Service Contract
- D. Quotation
Answer: B
NEW QUESTION # 27
For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.
- A. Ticket and case creation
- B. Workforce management
- C. Customer feedback management
- D. Mobile service execution
Answer: B,D
NEW QUESTION # 28
Which statement best describes the possibility to export offline data from the mobile app?
- A. Offline data can be exported from the mobile app with administrator authorization.
- B. Offline data can be exported as soon as you have access to the mobile app.
- C. Offline data remains encrypted on the device and CANNOT be exported from the mobile app.
- D. Offline data can be exported from the mobile app with technician authorization.
Answer: C
NEW QUESTION # 29
How does SAP Field Service Management ensure reliability and security within the solution? Note: There are
3 correct answers to this question.
- A. Knowledge base access for customers and employees via Self-Service Portal
- B. Allowance of Two-factor Authentication with password and defined hardware
- C. Al-Powered platform to faster customer experience
- D. Encryption of all data stored in the cloud (AES 256bit)
- E. Automated timeout if the application is NOT actively used for a certain time
Answer: B,D,E
NEW QUESTION # 30
Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.
- A. In the SAP Field Service Management Web App
- B. In the SAP Field Service management Mobile app
- C. In the SAP Field Service management Crowd Service Marketplace
- D. In the SAP Field Service management Self-Service Portal
Answer: A
NEW QUESTION # 31
What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?
- A. On-premise-based using the SAP CRM middleware
- B. Cloud-based using the FSM Cloud Connector
- C. Cloud-based using SAP Cloud Platform Integration
- D. On-premise-based using SAP Process Integration
Answer: C
NEW QUESTION # 32
You want to make an activity available on the service technician's mobile device using the planning board.
Which of the following are mandatory steps? Note: There are 2 correct answers to this question.
- A. Identify a suitable technician by skills.
- B. Check the availability of the technician.
- C. Drop the activity onto the technician.
- D. Click and release the assignment.
Answer: C,D
NEW QUESTION # 33
What is one of the main use cases for a Smartform?
- A. Provide smart progress feedback to the dispatcher.
- B. Provide a script for service execution
- C. Capture customer feedback.
- D. Generate a list of service team availability.
Answer: B
NEW QUESTION # 34
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Ace SAP C-FSM-2211 Certification with Actual Questions Nov 23, 2023 Updated: https://www.testvalid.com/C-FSM-2211-exam-collection.html
SAP Certified Application Associate Certified Official Practice Test C-FSM-2211: https://drive.google.com/open?id=18vy0D6JZblLPZp6o4VXNuoq82HvbLKQr