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NEW QUESTION # 46
As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician's service call. Which company setting will you activate within the administration module?
- A. PushNotifications.ActivityChanges.En
- B. CoresSystems.Mobile.ApprovedEffortsModificationAIlowed
- C. CoreSystems.CoresystemsFSM.Mobile
- D. CoreSystems.CoresystemsFSM.DL.Notifications.Enabled
Answer: B
NEW QUESTION # 47
You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.
- A. You must have equipment records against your account.
- B. You must have a portal user account.
- C. You must have Moment-Sets defined for equipment.
- D. You must have business rules configured.
- E. You must have auto-release of assignments.
Answer: A,C,D
NEW QUESTION # 48
What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.
- A. Assign correct CRUD to user group
- B. Configure workflow steps
- C. Enable business rule
- D. Define company setting
Answer: A,C
NEW QUESTION # 49
Which functionality is possible when the Smartform template is set to Translation status?
- A. The template can be edited.
- B. The template can be exported in XML format.
- C. The template can be assigned to an activity.
- D. The template can be assigned to an equipment.
Answer: A,B
NEW QUESTION # 50
Which aspect of Self-Service Configuration allows a customer to create a service request? Choose the correct answer.
- A. Workflow assignments
- B. Branding
- C. QR Codes
- D. Moment-sets
Answer: C
NEW QUESTION # 51
What is one of the main use cases for a Smartform?
- A. Provide smart progress feedback to the dispatcher.
- B. Provide a script for service execution
- C. Generate a list of service team availability.
- D. Capture customer feedback.
Answer: B
NEW QUESTION # 52
For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. When you need to send an engineer to the customer
- B. When you need to set up a meeting with the customer
- C. When you need to record a problem for the customer
- D. When you need to plan an appointment at the customer
Answer: A,C
NEW QUESTION # 53
What is the purpose of a visibility condition in Smartforms? Note: There are 2 question.
- A. It is used to hide specific chapters.
- B. It is used to hide specific elements.
- C. It is used to hide a Smartform from the mobile device.
- D. It is used to change Smartform mode from development to active.
Answer: A,B
NEW QUESTION # 54
How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.
- A. T-SQL is supported.
- B. DTOs have version control to support backwards compatibility.
- C. Core SQL is supported.
- D. You can only reference DTOs via variable definition.
- E. You can only reference DTOs via alias.
Answer: B,C,E
NEW QUESTION # 55
What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.
- A. Assign Technicians
- B. Approve Efforts
- C. Update contacts
- D. Create Equipment
Answer: A,B
NEW QUESTION # 56
You are a field service technician using an iOS device, and you have just completed a repair. How can you check the travel time to the next repair location address?
- A. Click on the navigation icon within the home page.
- B. Click on the navigation icon within the equipment.
- C. Click on the navigation icon within the service call.
- D. Click on the navigation icon within the activity.
Answer: D
NEW QUESTION # 57
Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.
- A. Defining which material the customer needs to purchase before the technician can start the work
- B. Organizing spare parts to be taken to the physical location of the job
- C. Booking material for a specific service call and defined location
- D. Reserving material that has already been used for previous services
Answer: B,C
NEW QUESTION # 58
In the overview of Smartform Templates, which fields can be used for both Sorting and Filtering? Note: There are 2 correct answers to this question.
- A. Revision
- B. Description
- C. Language
- D. State
Answer: C,D
NEW QUESTION # 59
What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.
- A. Frequency
- B. Notification
- C. Order
- D. Condition
Answer: A,C
NEW QUESTION # 60
What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.
- A. Create
- B. Update
- C. Read
- D. Delete
Answer: B,C
NEW QUESTION # 61
Which scenarios can you cover within the SAP S/4HANA solution portfolio? Note: There are 2 correct answers to this question.
- A. In-house repair
- B. Self-service
- C. Service fulfillment
- D. Contact center
Answer: A,B
NEW QUESTION # 62
Which of the following styles is available on a label element in Smartforms and Feedback?
- A. Strikethrough
- B. Italicize
- C. Bold
- D. Underline
Answer: C
NEW QUESTION # 63
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