Pegasystems PEGAPCBA87V1 Deluxe Study Guide with Online Test Engine
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NEW QUESTION # 19
All managers need to view the Employee vacation requests report in their Manager portal dashboards. Only managers have access to this report. Which configuration do you perform to fulfill these requirements?
- A. Add the report to a public category, and then add the out-of-the-box Reports landing page to the Manager portal.
- B. Add a report widget to the Manager portal dashboard, and then click Publish.
- C. Add a report widget to the Manager portal dashboard, and then click Publish to default.
- D. Create a new landing page on the Manager portal with the new report saved in a public category.
Answer: C
NEW QUESTION # 20
In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss. Depending on the situation, some claims are investigated for potential fraud in parallel to the actual claim process.
Which two case types do you create to support this scenario? (Choose Two)
- A. Customer
- B. Items of loss
- C. Fraud investigation
- D. Claim
Answer: C,D
NEW QUESTION # 21
In a purchase order case the vendor assigned might not respond to a customer query in the desired amount of time required by policy. The vendor must respond within the time required according to policy.
Both the vendor and customer should be notified at each milestone.
To satisfy this requirement, create a service level that specifies two of the following options. (Choose Two)
- A. Set the deadline to be the desired response time based on policy and sends notifications to both parties.
- B. Set the goal to be the desired response time based on policy and send notifications to both parties.
- C. Set the deadline to be the required response time based on policy and send notifications to both parties.
- D. Set the goal to be the required response time based on policy and send notifications to both parties.
Answer: C,D
Explanation:
To satisfy this requirement, you need to create a service level that specifies both A and B options. A service level is a rule that defines time intervals and actions for completing an assignment or resolving a case. A service level has two components: goal and deadline. The goal defines when an assignment or case should be completed ideally, while the deadline defines when an assignment or case must be completed at latest. You can also configure actions to perform at each component, such as sending notifications, escalating urgency, etc. Reference: https://community.pega.com/knowledgebase/articles/case-management/86/configuring-service-levels
NEW QUESTION # 22
A developer configures a button with the action set as shown in the following image.
Place the events in the order they occur.
Answer:
Explanation:
1 - A user clicks the button.
2 - The system refreshes the section.
3 - The system applies a data transform.
4 - The order ID value is set to the value of the confirmation...
NEW QUESTION # 23
You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.
The requirement changes to allow the parent case to continue before the child cases resolve.
How do you configure the Wait steps for this requirement?
- A. Configure the Wait step so users can choose to continue the parent case process regardless of child case status.
- B. Configure the Wait step to continue the parent case when the child cases reaches audit or approval.
- C. Configure the Wait step so that only one child case must resolve before the parent case can continue.
- D. Configure the Wait step to continue the parent case when the child cases reach the payment pending review status.
Answer: D
NEW QUESTION # 24
In the following view of a timesheet application, an employee enters their hours for the week. The total hours highlighted are automatically updated with the appropriate values as the employee enters their time.
Answer:
Explanation:
NEW QUESTION # 25
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within five days.
To meet this requirement, you must set the____________. in the service level to five days.
- A. deadline
- B. priority
- C. urgency
- D. goal
Answer: A
NEW QUESTION # 26
During testing, you notice that the Send case status email step does not send an email. Which work item do you create in Agile Workbench to address this issue?
- A. User Story
- B. Bug
- C. Feedback
- D. Status
Answer: B
NEW QUESTION # 27
Which use case describes the function of the Estimator tool?
- A. A business architect needs to know when to prioritize a specific case type for development.
- B. A stakeholder needs to know how much time and effort is needed to build MLP 2.
- C. A product owner needs to know how many data objects to create for MLP 1.
- D. A tester needs to know how many versions of an application they test for MLP 2.
Answer: C
NEW QUESTION # 28
An event center has a case type that allows customers to book a dining room for events. After customers provide basic information and indicate whether they want catering for the event, the following behavior occurs:
* If customers do not ask for catering, they receive a rental rate quote for the dining room.
* If customers indicate that they want catering for the event, they must choose a menu before they can receive a quote.
Which two options do you use to configure the case type to achieve the requested behavior' (Choose Two)
- A. Create a process for customers to indicate menu preferences. Add the process as a case-wide optional action.
- B. Create parallel processes for providing menu preferences and for providing the customer with the rental rate quote.
- C. Configure the menu preferences and appointment date fields with a visibility condition if the customer selects the catering checkbox.
- D. Create a checkbox for customers to indicate whether they want catering for the event. Add a decision shape that evaluates whether the customer checks the box.
Answer: B,D
NEW QUESTION # 29
Which two statements are true about insights? (Choose Two)
- A. You can edit application data directly in an insight.
- B. You can transform sharable visualizations into data queries.
- C. You can transform data queries into sharable visualizations.
- D. You can search for and select the fields that you want to include in an insight.
Answer: C,D
NEW QUESTION # 30
In a hiring application:
* An employee interviews the candidate.
* The Human Resources (HR) team creates and sends the offer letter.
* The Information Technology (IT) team assigns the workstation.
* The facilities team assigns the work desk.
To meet these requirements, what personas do you create?
- A. Employee, HR, IT, Facilities
- B. Employee, IT, Facilities
- C. HR, IT, Facilities
- D. Employee, HR, Facilities
Answer: A
NEW QUESTION # 31
Which requirement do you satisfy by using a Wait step?
- A. An Accident Claim case pauses until a user uploads an accident image.
- B. An Accident Claim case pauses until a manager approves the request.
- C. An Accident Claim case pauses until 48 hours after the accident.
- D. An Accident Claim case pauses until an email is sent to the user.
Answer: C
NEW QUESTION # 32
As a Business Architect, you are asked to establish the core team for the upcoming Directly Capture Objectives (DCO) sessions. Which three roles do you invite to the DCO sessions? (Choose Three)
- A. System Architect
- B. Project Sponsor
- C. Security Tester
- D. Product Owner
- E. Subject Matter Experts
Answer: A,C,D
NEW QUESTION # 33
You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.
How do you suspend the parent case processing until the child cases are resolved?
- A. Add an approval step to each of the child cases to resolve the cases.
- B. Add a 30-day wait to the parent case to allow time for the child cases to resolve.
- C. Add a wait step to the parent case pausing the parent case until the child cases resolve.
- D. Add a service level agreement to resolve the child cases within 90 days.
Answer: C
NEW QUESTION # 34
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