[Feb 24, 2023] Get New ITIL-4-DITS Certification – Valid Exam Dumps Questions
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NEW QUESTION 11
An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.
Which is the BEST approach to ensure that suppliers and partners support these changes?
- A. Technology replacement modernization
- B. Organizational resilience
- C. Sourcing strategy
- D. Uninterrupted delivery
Answer: C
NEW QUESTION 12
Which statement is CORRECT about risk management in digital organizations?
- A. All the organization's slaveholders should contribute to risk assessment
- B. All risk management should start by assessing the current state
- C. All risk management efforts should focus on assets owned by the organization
- D. All risks could cause harm to the organization if they are not managed
Answer: A
NEW QUESTION 13
Which type of risk is MOST LIKELY to be identified by modeling and test reviews?
- A. innovation risk
- B. Dis risk
- C. Cyber security risk
- D. Engagement risk
Answer: D
NEW QUESTION 14
Which statement about metrics is CORRECT?
- A. Leading metrics ate difficult to measure, but easy to Influence
- B. Lagging metrics are easy to measure and to influence
- C. Legging metrics report what has been achieved
- D. Lagging metrics predict what a is likely to happen in the future
Answer: B
NEW QUESTION 15
Which is a leadership skill that relates to having a digital mindset?
- A. Sharing success stories frequently to motivate others
- B. Looking at the potential of new tools to meet customer needs
- C. Measuring the success of strategic digital initiatives
- D. Bulking a rapport with regulators and government officials
Answer: B
NEW QUESTION 16
An organization has identified an opportunity to provide increased value to the healthcare user market. It wants to provide online access to healthcare services before its competition.
Which is the NST value proposition for the healthcare user market to include in the strategy?
- A. The organization will be able to utilize Innovative technology to develop software apps in faster times to market
- B. Consumers will be able to access advice and request prescriptions quickly at al limes without attending a medical facility
- C. Shareholder will receive Improve dividends from increased proms without significant Investment
- D. Healthcare professionals will be able to promote the services to healthcare users and reduce costs
Answer: D
NEW QUESTION 17
An organization is aiming to use an innovative social media platform to improve engagement with young consumers.
What should the organization's strategy focus on?
- A. Market relevance supported by ecosystem disruption
- B. Customer and market relevance supported by operational excellence
- C. Operational excellence supported by customer and market relevance
- D. Ecosystem disruption supported by operational excellence
Answer: B
NEW QUESTION 18
An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective.
Which question BEST supports this objective?
- A. How can we reduce costs?
- B. How do we get to where we want to be?
- C. What markets do we serve?
- D. How can we improve operational efficiencies?
Answer: C
NEW QUESTION 19
Which is NOT an essential consideration when developing a digital strategy?
- A. Understanding emerging technologies Hal could affect the organization
- B. Understanding how to identify potential opportunities
- C. Understanding which systems will form die digital technology programme
- D. Understanding the risks involved with digital opportunities
Answer: C
NEW QUESTION 20
An organization has started a digital transformation programme, and wants to create a culture of innovation.
This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.
Which approach is the CIO using to support the programme?
- A. Encouraging digital technology opportunities
- B. Establishing a mantel intelligence culture
- C. Giving employees time for training and development
- D. Working with workflow and talent management
Answer: A
NEW QUESTION 21
An external service provider is developing a new strategy for delivering social media services. The success of new services depends on high levels of customer satisfaction achieved through the highest level of support to users.
As part of an internal analysis, which factor is MOST important to consider to ensure that the service provider has the capability to provide the service?
- A. Knowledge and understanding of potential Innovative technology
- B. A mixed demographic of users with varied levels of IT skills
- C. Employment laws effecting service provider staff
- D. Well-trained service desk staff with a broad set of skills
Answer: A
NEW QUESTION 22
Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?
- A. The innovation is low cost
- B. The innovation will deliver significant benefit for the organization
- C. The innovation is essential for the a organization to survive
- D. The innovation is low risk
Answer: A
NEW QUESTION 23
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