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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Migration and Change Management | 5% | - Adoption and enablement
|
| Topic 2: Workflows and Integrations | 12% | - Workflow Builder
|
| Topic 3: Channel Strategy | 25% | - Channel architecture design
|
| Topic 4: Discovery | 20% | - Stakeholder analysis
|
| Topic 5: Governance and Administration | 20% | - Workspace administration
|
| Topic 6: Security | 18% | - Authentication and access
|
Salesforce Certified Slack Consultant Sample Questions:
An employee has a channel they want to archive.
Which scenario represents the most automated channel archive/unarchive request process?
- A. Open the #plzadmin-benefits channel and send a message requesting support to archive the existing channel.
- B. Open the #plz admin channel and send a message requesting support to archive the existing channel.
- C. Open the #plz-admin channel, navigate to the channel workflows and begin the archive/unarchive workflow.
- D. Direct message (DM) a workspace admin and request the archive/unarchive link.
Correct Answer: C 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
Who can accept a Slack migration invitation?
- A. Org Primary Owner and Org Admin
- B. Org Owner and Org Admins
- C. Org Primary Owner, Org Admins and all Workspace Owners
- D. Org Owner, Org Primary Owner and a migrating Workspace Primary Owner
Correct Answer: D 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
You are enabling your client on best practices for a Slack rollout communication plan.
Which set of components should you highlight to your client?
- A. Target audience, channel setup recommendations and delivery method
- B. Objective, channel setup recommendations and target audience
- C. Objective, channel setup recommendations and delivery method
- D. Target audience, objective and delivery method
Correct Answer: D 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
Your client is working on an important merger and acquisition project that is confidential. The project team needs to work together in a non-public way. In your Grid Design Workshop, you recommend creating a workspace dedicated to this merger and acquisition project.
In addition to recommending this separate workspace, what type of access will you recommend?
- A. Open
- B. By request
- C. Hidden
- D. Invite-only
Correct Answer: C 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
Your client insists on designing their grid based on the company's org chart and creating workspaces for each department. Through discovery, you discover that the departments are very collaborative and employees frequently collaborate outside their teams and across departments.
Which grid design best practice is most appropriate for this client?
- A. Provide an overarching, easy-to-follow structure to the grid.
- B. Create workspaces based on how information is naturally shared.
- C. Create the minimum number of workspaces to meet your users' needs.
- D. Create workspaces for each department.
Correct Answer: B 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
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