Implementing Power Virtual Agents Chatbots (10-15%)

To answer the questions related to this exam topic, the learners are required to develop expertise in the following areas:

• Configuring entities (creating custom entities; implementing entities in conversations; implementing variables to store data).
• Configuring topics (defining topic conversation triggers; creating messages, questions, conditions; extracting topics from a web page; implementing escalations, greetings, statuses, error messages; calling the Power Automate flow in order to run an action);
• Creating a chatbot (assigning a chatbot to an environment; publishing a chatbot; sharing a chatbot; adding chatbots to Teams as well as other channels; monitoring and diagnosing bot usage, performance, topic usage);

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/pl-200

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Recently, the exam has gone through some changes. Thus, the skills tested have been modified as per the current industry needs. The new version talks about five domains in total that includes:

• Integration of Power Apps with other apps & services

  This domain tries to check the test-taker’s skills needed to integrate Power BI with Power Apps, perform AI builder implementation, and Power Apps integration with Microsoft 365.

• Implementation of Power Virtual Agents chatbots

  Validate your ability to generate a virtual agent for a business by grasping every bit of this domain. The candidates should be familiar with the concepts like chatbot creation, topic configuration, as well as entities and variables for data storage.

• Power Automate Building & Management

  This section imparts industry-specific skills related to flows creation, business process flow management, and desktop flows generation.

• Apps creation by using Power Apps

  According to this question category, every candidate has to prove his or her knowledge about canvas apps, portal apps, and model-driven apps including forms, views, charts, dashboards, and more.

• Microsoft Dataverse Configuration

  With the help of this exam domain, the test-takers can show their ability to find out viable ways to manage an existing data model, manage the process, configure Dataverse, and handle security setting configuration.

Career Opportunities Associated with Microsoft PL-200 Exam and Its Certification

After completing the Microsoft PL-200 certification test, the individuals will possess sufficient expertise to work with various organizations and implement Power Platform solutions. The certified professionals are capable of building canvas, portal, and model-driven apps as well as creating Power Automate Flows and designing a chatbot. Further, they are skilled to maintain training and provide operations to the Power Platform administrators.

Those specialists who hold the Microsoft Certified: Power Platform Functional Consultant Associate certification under their belt can work in any of the following positions: an AI Engineer, an App Maker, a Data Analyst, a Data Scientist, a Developer, and a Business User, among many others. This associate-level certificate can also give rise to one’s salary. According to Nigel Frank Microsoft Dynamics Salary Survey, 61% of the professionals with this this certification believe that it increases their demand in the market, while 73% of the permanent employees received a salary increase after getting certified.