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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Topic 2: Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Topic 3: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Topic 4: Quotations and Order Management | - Sales quote processing - Order management basics |
| Topic 5: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Topic 6: Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
| Topic 7: Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Topic 8: Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A) Appointment
B) Visit
C) Task
D) Service request
E) Phone calls
2. Which follow-up documents can you create after a visit?
There are 3 correct answers to this question.
Response:
A) Visit planner
B) Opportunity
C) Service ticket
D) Contract
E) Sales quote
3. Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
There are 2 correct answers to this question.
Response:
A) Customer Specific Sales Organization Discount
B) Overall Customer Group Discount
C) Customer Specific Territory Discount
D) Customer Specific Product Discount
4. You need to import buying center relationships into your buying center from contacts. What must you ensure for the import to be successful?
Please choose the correct answer.
Response:
A) The opportunity must include all the contacts mentioned in the buying center.
B) The buying center must include all the contacts mentioned in the opportunity.
C) The opportunity must include all the contacts from the account master.
D) The buying center must include all the contacts from the account master.
5. Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
There are 3 correct answers to this question.
Response:
A) Full delivery on requested date
B) No confirmation
C) Late delivery or insufficient quantity
D) External procurement
E) Binding confirmation
Solutions:
| Question # 1 Answer: B,C,E | Question # 2 Answer: B,C,E | Question # 3 Answer: B,D | Question # 4 Answer: B | Question # 5 Answer: A,B,C |






