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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Topic 2: Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Topic 3: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Topic 4: Quotations and Order Management | - Sales quote processing - Order management basics |
| Topic 5: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Topic 6: Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
| Topic 7: Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Topic 8: Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
- A. Appointment
- B. Visit
- C. Task
- D. Service request
- E. Phone calls
Correct Answer: B,C,E 🗳️
Which follow-up documents can you create after a visit?
There are 3 correct answers to this question.
Response:
- A. Visit planner
- B. Opportunity
- C. Service ticket
- D. Contract
- E. Sales quote
Correct Answer: B,C,E 🗳️
Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
There are 2 correct answers to this question.
Response:
- A. Customer Specific Sales Organization Discount
- B. Overall Customer Group Discount
- C. Customer Specific Territory Discount
- D. Customer Specific Product Discount
Correct Answer: B,D 🗳️
You need to import buying center relationships into your buying center from contacts. What must you ensure for the import to be successful?
Please choose the correct answer.
Response:
- A. The opportunity must include all the contacts mentioned in the buying center.
- B. The buying center must include all the contacts mentioned in the opportunity.
- C. The opportunity must include all the contacts from the account master.
- D. The buying center must include all the contacts from the account master.
Correct Answer: B 🗳️
Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
There are 3 correct answers to this question.
Response:
- A. Full delivery on requested date
- B. No confirmation
- C. Late delivery or insufficient quantity
- D. External procurement
- E. Binding confirmation
Correct Answer: A,B,C 🗳️
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