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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Order Lifecycle Management and Architecture | 20% | - Order Summary, Fulfillment Order structure - Order data model and relationships - Fulfillment status tracking and state management - Order orchestration plans and workflows |
| Topic 2: Order Orchestration and Automation | 15% | - Flow Builder for order automation - Error handling and retry mechanisms - Process automation and optimization - Orchestration scenario design |
| Topic 3: Apex Development for Order Customization | 25% | - Custom logic extension for order processes - Bulk data handling and best practices - Apex triggers for order events - Asynchronous processing (Queueable, Future) |
| Topic 4: Data Management and Performance | 10% | - Large dataset management - Governor limits and scalability - Data indexing and query optimization |
| Topic 5: Integration with External Systems | 25% | - Middleware and external system connectivity - Platform Events for real-time updates - REST / SOAP API integration patterns - ERP, payment, inventory system integration |
| Topic 6: Testing, Debugging and Deployment | 5% | - Deployment best practices - Debugging and troubleshooting - Apex testing and code coverage |
Salesforce Order Management Developer Accredited Professional Sample Questions:
1. What should be considered when prioritizing integrations in Salesforce Order Management? (Choose two)
A) The feasibility of implementing each integration
B) The potential business value of each integration
C) The need to limit all integrations to native solutions
D) The ability to replace legacy systems immediately
2. What are the key steps for setting up Omnichannel Inventory in Salesforce Order Management? (Choose two)
A) Automate inventory updates using manual scripts
B) Configure real-time updates for inventory levels
C) Migrate inventory data using Salesforce CLI exclusively
D) Define inventory locations and hierarchies
3. What are critical considerations when implementing remorse periods in Salesforce Order Management? (Choose two)
A) Allowing configurable timeframes for order cancellations
B) Automating order status updates during the remorse period
C) Avoiding the use of Flows for decision-making
D) Limiting remorse periods to real-time transactions only
4. A customer needs to implement a solution for handling bulk refunds.
What approach should be used?
A) Real-time updates using REST APIs
B) Custom Apex Jobs with batch processing
C) Manual data uploads via Data Loader
D) Static templates for refund approvals
5. What are the primary benefits of using the Composite Graph API in Salesforce Order Management? (Choose two)
A) Compressing order data for archiving purposes
B) Reducing the number of API calls required for complex operations
C) Fetching and modifying hierarchical object relationships in one call
D) Enabling batch data uploads for order management
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: B,D | Question # 3 Answer: A,B | Question # 4 Answer: B | Question # 5 Answer: B,C |






