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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A patient calls about their laboratory results, which the phlebotomist has just retrieved from the office fax machine. Which of the following actions should the phlebotomist take?

A) Give the report to the requesting provider to review and notify the patient.
B) Ask the laboratory supervisor to interpret the results and report to the patient.
C) Tell the patient the results are in and that they can pick them up.
D) Review the received report and notify the patient of the results.

2. A phlebotomist is preparing to perform a phlebotomy procedure on a hospitalized patient. Which of the following steps should the phlebotomist take for the initial introduction?

A) Turn on the lights in the patient's room, introduce themselves, and check the patient's ID band.
B) Turn the patient's bed lights on, greet the patient, and check the provider's prescription.
C) Enter the room quietly, inform the patient of the procedure, and confirm the patient's name.
D) Knock on the door, greet the patient, and introduce themselves.

3. Which of the following questions should a phlebotomist ask to verify fasting status?

A) "Do you know why the provider ordered this test?"
B) "Have you had this test before?"
C) "Did you take your medication today?"
D) "When was the last time you had anything to eat or drink other than water?"

4. Which of the following pathologies requires a phlebotomist to use an N95 respirator?

A) Lyme disease
B) Thrombocytopenia
C) Heart disease
D) Tuberculosis

5. Which of the following actions should a phlebotomist take to identify a patient who was admitted to a facility?

A) Check the patient's identification band.
B) Compare the patient's identification band to the identification sticker on the bedside equipment.
C) State the patient's name and date of birth so the patient can verify their identity.
D) Use the medical chart to verify the patient's identity.

Solutions: