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Microsoft Network Readiness and Assessment for Lync Sample Questions:

1. ==========================
Topic 5, Lucerne Publishing
Background
Lucerne Publishing is an international publishing company headquartered in Seattle. Lucerne specializes in computer technology books and popular science magazines. The company was founded in 2001 and has since expanded significantly through multiple acquisitions. Lucerne Publishing has four main editorial offices, located in Seattle, Denver, London, and Beijing. The company also has more than 50 bookstores and publishing units distributed worldwide, with the biggest bookstore and library located in Glasgow.
Today the company has 2,900 employees worldwide:

Proof of Concept Deployment
Lucerne Publishing has a proof of concept (POC) deployment of Lync 2013.
During the POC testing, users reported the following: - In the Seattle office, there were significant delays in the Presence status updates. - In the Seattle office, the quality of audio calls is often poor during business hours. - In the London office, users often experience issues with video calls during
business hours, such as video freezing or video not being available during conferences.
The management team would like to rectify the issues which users have reported before proceeding with an implementation.
Existing Environment
The existing application environment includes the following components: - An Active Directory (AD) domain named lucepub.com with two regional subdomains named uk.lucepub.com and ch.lucepub.com. - A Microsoft Exchange 2010 organization with MS Exchange 2010 servers in Seattle and London.
The Beijing office has an Office Communications Server (OCS) 2007 R2 deployment, including Group Chat.
Each editorial office has a datacenter to support local infrastructures. The existing network infrastructure is configured as shown in the Network Topology Diagram exhibit.
The data centers connect to each other by using a Multiprotocol Label Switching (MPLS) network with wide area network (WAN) links that have the following characteristics:

Peak phone usage in the main offices is as follows:

Client computers in each office are connected to a switched 100 Mbps Power over Ethernet (PoE) port, and servers are connected to 1-Gigabyte per second (Gbps) Ethernet ports. Corporate firewalls are installed at all locations, and Quality of Service (QoS) is available globally on the network equipment.
Business Requirements
Lucerne Publishing has the following requirements to validate the POC Lync Server 2013 deployment:
- Evaluate audio call quality and confirm that the public switched telephone network (PSTN) long distance calls are not required for interoffice communication.
- Evaluate the new collaboration tools and services (including conference calls, audio and video calls, instant messaging (IM), and screen sharing) and obtain user feedback.
- Model the call flow of video conference calls for the Beijing office users who will need to continue using OCS 2007 R2 client software during the coexistence phase of the deployment.
- Estimate the effectiveness of replacing the local PSTN connections in each office with centralized session initiation protocol (SIP) trunking services (one per region: North America, Europe, and Asia).
- Ensure optimal audio quality of phone calls and conferences between all company offices.
- Support stereo audio for marketing and sales executives for internal conference calls to provide a high quality user experience.
Lucerne Publishing also requires that the following Lync 2013 components and maintenance tasks be evaluated:
- Back-end and network performance reports for business hours are generated on a daily basis. - Today's performance reports for the Seattle office and the London office are shown in the Performance Reports section. - The existing solution for monitoring network utilization between all major locations will trigger an alert if utilization becomes high.
Also, Lucerne Publishing has the following minimum requirements for the Beijing office: - Ensure that the office link is not saturated with Lync 2013 traffic, and that other
network services are not impacted by it. - Implement Call Admission Control (CAC) to ensure the quality of the connection. - Implement QoS to ensure that services other than Lync 2013 are not
compromised.
Scalability of the solution is very important to Lucerne Publishing. The company has future acquisition plans, and it must be easy to integrate new offices and sites into the existing infrastructure to provide enterprise voice, messaging, and email solutions. It should also be easy to add additional servers to the existing locations in case those location experience growth and add users.
Finally, the solution must provide high availability (HA) and disaster recovery (DR) capabilities. It must provide failover and voice resilience mechanisms in case of single server or entire pool or site failure. For branch offices, voice resilience must be increased by using Survivable Branch Appliances (SBAs) or Survivable Branch Servers (SBSs).
Technical Requirements
Lucerne Publishing will need to be able place a server offline for maintenance without impacting Enterprise Voice.
All Lync traffic should be encrypted, and integrated security of Lync devices should be used when possible.
The solution must support: - Microsoft Lync Phone Edition - Connections from the Lync app from Windows Store for Windows 8 and Windows
RT, and from Lync apps on mobile devices
- Interoperability with devices manufactured by participants in the Lync
Interoperability program
- Interoperability with Skype clients
The existing implementation of WAN/LAN/Wi-Fi and QoS must also be supported.
==========================
You need to identify the quality metrics that are responsible for the issues with video calls for users in the London office identified during Proof of Concept (POC) testing.
Which quality metric should you identify?

A) maximum round trip
B) burst gap duration
C) average packet loss rate
D) average jitter

2. You need to validate the Lync 2013 implementation design traffic simul-ation scenario based on the existing network environment.
Which two actions should you perform during a test run? (Each correct answer presents part of the solution. Choose two.)

A) Confirm that the network infrastructure is configured correctly.
B) Confirm that Quality of Service (QoS) policies are being correctly applied.
C) Determine whether any congestion patterns develop within the network.
D) Confirm that Lync Server is configured correctly.

3. You are developing a scope of work (SOW) document for the Discovery phase in the call centers. You need to identify the deliverables to include.
Which piece of information should you include?

A) average duration of calls
B) business hours of the offices and call centers
C) available capacity of the uninterruptible power supply (UPS) devices located in rack mounts in the offices
D) inventory of Windows domains and workgroups

4. Northwind Traders has a Lync 2013 deployment. The company has outsourced the help desk to a third-party service provider that is located in New Delhi. The service provider has a 10-MB site-to-site virtual private network (VPN) connection to Northwind Traders. The service provider uses a proxy server to route and monitor traffic to Northwind Traders. Both sites' computers are on the 10.10.1.x/24 subnet. The proxy server's Northwind Traders-facing IP is 192.168.1.100.
New Delhi users can access Northwind Traders' Lync environment with [email protected], and they are able to access conferences without issue. However, users complain that they are unable to share their desktops.
You need to recommend a solution.
Which two actions should you recommend? (Each correct answer presents a complete solution. Choose two.)

A) Add an Edge server at the New Delhi office.
B) Change IP scope and remove the proxy server.
C) Route Lync traffic externally by using the Edge server.
D) Disable all firewalls between Northwind Traders and New Delhi.

5. DRAG DROP
You prepare a response to a client's request for proposal (RFP) for a Lync network readiness assessment.
The client's network includes a main office that houses 500 employees and 30 branch offices that house 20 to 100 employees each. All sites are connected by a Multiprotocol Label Switching (MPLS) network. The client plans to use Lync video and upload and share Microsoft PowerPoint presentations.
The client wants to perform a Lync network assessment.
You need to include the required tasks in the RFP response, in the correct order.
Which four tasks should you perform in sequence? (To answer, move the appropriate four actions from the list of actions to the answer area and arrange them in the correct order.)

Solutions: