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Nortel 920-167 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Control & Routing Integration | 25% | - Real-time call event handling - Custom routing logic implementation |
| Topic 2: Application Development Fundamentals | 25% | - RIS API and SDK usage - Development environment setup |
| Topic 3: Security, Troubleshooting & Optimization | 15% | - Debugging and performance tuning - Authentication and access control |
| Topic 4: Reporting & Database Integration | 15% | - Data access and query mechanisms - Custom report generation |
| Topic 5: RIS 6.0 Architecture & Overview | 20% | - RIS server components and deployment - System interfaces and protocols |
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