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Avaya IP Office Implementation Sample Questions:

1. Which feature will allow incoming calls to be routed appropriately during business hours?

A) Alternate Network Selection
B) Time Profile
C) Firewall Profile
D) IP Protocol

2. A customer wants to equally split their T1 or E1 PRI channels for incoming and outgoing calls. Which two techniques will achieve this? (Choose two.)

A) Allocate all the channels to one Line Group ID and separate the outgoing calls via Short Codesand incomingcalls via ICR.
B) Allocate half the channels to an outgoing Line Group ID.
C) Allocate all the channels to a Line Group ID and use Short Codes to route incoming / outgoing calls.
D) Allocate hall the channels to an incoming Line Group ID.

3. Which Short Code type has the highest priority when dialing a number on an IP Office terminal?

A) System
B) Line
C) Route
D) User

4. Calls into a hunt group are queuing but the hunt group callers are not getting the queuing messages. Which feature controls this behavior?

A) EnableQueue Security
B) EnableCalls in QueueTransfer
C) Enable Normalize Queue Length
D) Enable Announcements

5. A customer location is prone to severe thunderstorms in the summer season. Which two preventive actions should be recommended? (Choose two.)

A) Install an external generator.
B) Only use shielded twisted pair cabling.
C) Use an Uninterruptible Power Supply (UPS) or Battery Backup.
D) Ensure a functional grounding system is installed and utilized.

Solutions: