[Jan 03, 2022] Free Salesforce Consultant Experience-Cloud-Consultant Official Cert Guide PDF Download
Salesforce Experience-Cloud-Consultant Official Cert Guide PDF
Salesforce Experience-Cloud-Consultant Exam Syllabus Topics:
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NEW QUESTION 57
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages the External Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?
- A. The user trying to merge the accounts does not have the System Administrator profile.
- B. Accounts used in an External Account Hierarchy cannot be merged with another account.
- C. Accounts with active Experience Cloud users cannot be merged with another account. Pencil & Paper
- D. The user trying to merge the accounts does not have the Merge Portal Roles permission.
Answer: B
NEW QUESTION 58
Universal Containers (UC) maintains multiple customer experiences, but only one profile for all customer users. No customer has access to more than one experience.
Which two steps should the UC admin take to grant access to each customer? Choose 2 answers
- A. Edit the applicable user profile.
- B. Select a permission set for a given experience.
- C. Select the profile for a given experience.
- D. Create a permission set.
Answer: B,D
NEW QUESTION 59
Northern Trail Outfitters (NTO) is evaluating Experience Cloud forcreating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
- A. Employee apps are only available in Unlimited Edition.
- B. Chatter posts related to a record will be available in the employee app as well as the main org.
- C. Experience Cloud cannot be used for employee apps.
- D. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
Answer: A,B
NEW QUESTION 60
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates should ZRS consider to build the portal?
Choose 2 answers
- A. Customer service
- B. Build Your Own
- C. Help Center
- D. Partner Central
Answer: A,D
NEW QUESTION 61
Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user.
If CK has a Partner user at a child account that creates a case, who will have access?
- A. The Partner user who created the case those in the Partner Manager role above them, and those in the Partner manager role in the Partner account
- B. The partner User who created the case, those in the partner Manger role above them, those in the Partner user role in the parent account, and those in the partner manager role in the parent account.
- C. The partner user who created the case, their peers in the partner user role, those in the partner Manager role above them, and those in the Partner Manager role in the parent account.
- D. The Partner user who created the case, their peers in the Partner user role, those in the Partner manager role above them, those in the Partner user role in the partner account, and those in the partner Manager role in the parent account.
Answer: D
NEW QUESTION 62
Get Cloud Consultant (GCC) is implementing a Salesforce- based solution for a global coffee brand. The coffee company works with agrp research and coffee growers from around the work. These researcher will submit their recommendation in the system which will go through an approval process before reaching coffee growers who will ultimately use those recommendation during cultivation.
The Design team estimates the need for at least 20 custom objects given that the coffee company plans to use Salesforce to also manage incentives. Compensations, distribution, and projections.
Which user license Should GCC recommend for the researchers?
- A. External Apps
- B. Partner Community Plus
- C. Customer Community Plus
- D. Customer Community
Answer: A
NEW QUESTION 63
DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share.
Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?
- A. Apex sharing
- B. Account Hierarchy
- C. Sharing Rule
- D. Sharing Set
Answer: C
NEW QUESTION 64
Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?
Choose 2 answers
- A. Manage Experiences
- B. Manage Setup
- C. Access Experience Management
- D. Access Sharing Sets
Answer: A,C
NEW QUESTION 65
Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles.
Outside of Data Categories, what is another way UMS can control Knowledge article visibility?
- A. Sharing Rules
- B. Permission Sets
- C. Branding Sets
- D. Audience Targeting
Answer: B
NEW QUESTION 66
Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives.
The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community.
In which order should the community manager perform activation steps?
- A. Add available profiles and permission sets to the Admin Workspace, enable Contacts as community users, set welcome emails to Enabled, and set the community to Active.
- B. Set the community to Active, and available profiles and permission sets to the Adman Workspace, and create a process to send the welcome emails.
- C. Publish the community, which will send out the welcome emails.
- D. Set the Community to Active, and available profiles and permission sets to the Admin Workspace, enable Contacts as community users, and set welcome emails to Enabled.
Answer: A
NEW QUESTION 67
Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its own Sales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners.
Which two steps should UMS take at a minimum in order to meet the requirement?
Choose 2 answers
- A. Enable "Lead Sharing" in Digital Experience settings.
- B. Create Page Layouts far Lead Distribution.
- C. Create a separate channel for partners in PRM Workspaces.
- D. Create Lead Record Types for Lead Distribution.
Answer: B,D
NEW QUESTION 68
Cloud Kicks (CK) is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?
- A. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.
- B. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
- C. CK should provision and activate CDN in those regions where traffic is high.
- D. CK should provision and activate CDN in those regions where traffic is low. SRS ES?
Answer: D
NEW QUESTION 69
Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation. Other subsidiaries of DF are also undergoing digital transformation and are interested in setting up similar communities based on DF's approach.
In what two ways can Lightning Bolt help DF accomplish this?
Choose 2 answers
- A. Lightning Bolts can help organize, manage, and reuse digital content.
- B. Lightning Bolts can help reduce implementation time.
- C. Lightning Bolts can be distributed and reused.
- D. Lightning Bolts can help minimize licensing and provisioning cost.
Answer: A,B,D
NEW QUESTION 70
Northern Trail Qutfitters has a network of resellers who are Partner Community users. One of the resellers has requested that their parent company get View access to cases created by their child companies.
Which functionality will meet the requirement best?
- A. Configure an External Account Hierarchy.
- B. Move users who need case access to a higher level in the Role Hierarchy.
- C. Manually share cases.
- D. Create a Sharing Set for the Account.
Answer: A
NEW QUESTION 71
Which step denotes the completion of an Experience Cloud site setup?
- A. Assigning roes to users
- B. Activating the site
- C. Setting up SSO
- D. Assigning profiles to users
Answer: B
NEW QUESTION 72
The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics.
How should the Salesforce Administrator accomplish this?
- A. Merge similar topics in Content Management.
- B. Keep existing topics and reassign articles to newly created topics.
- C. Delete existing topics and assign articles to newly created topics.
- D. Mark old topics as Inactive and assign articles to the new active topics.
Answer: A
NEW QUESTION 73
How can records owned by Customer Community users be shared with internal users?
- A. Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.
- B. Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.
- C. Create a Sharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.
- D. Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.
Answer: B
NEW QUESTION 74
Cloud Kicks (CK) wants to organize content on its site so that users can easily search and brows for information.
Which three features should CK use to accomplish this goal?
- A. Navigation Tree
- B. Content Topics
- C. Navigational Topics
- D. Content Graph
- E. Featured Topic
Answer: B,C,E
NEW QUESTION 75
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