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Salesforce Certified Agentforce Life Sciences Consultant Sample Questions:
Choose 1 option.
A sales operations director wants to ensure that only oncology-specialty Healthcare Providers (HCPs) affiliated with a specific Healthcare Organization (HCO) are automatically aligned to the territory, while excluding other specialties at the same HCO.
Which configuration meets this requirement?
- A. Create a territory geo assignment rule where PersonAccount.Specialty equals "Oncology."
- B. Create an affiliation alignment rule for the territory and select Care Specialty as "Oncology."
- C. Create a sharing rule on the Care Specialty object to share Oncology records.
Correct Answer: B 🗳️
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Choose 1 option.
Cumulus Pharma uses a geographic territory model where "Bay Area General Hospital" is aligned to the "San Francisco North" territory based on zip code. A Healthcare Provider (HCP), whose primary office address is located in Beverly Hills, falls under the "Los Angeles South" territory. However, this HCP also actively treats patients at Bay Area General Hospital. The HCP should be automatically aligned to the "San Francisco North" territory as well, ensuring the local field sales rep can manage the relationship based on the HCP's work at the hospital.
Which configuration in the Agentforce Life Sciences Admin Console meets this requirement?
- A. Create a territory geo assignment rule using the zip code of the hospital and apply it to the HCP's record.
- B. Create an affiliation alignment rule specifying the Territory and the Affiliation Role, for example, "Affiliated Practice."
- C. Create an account assignment rule in Territory Management to inherit the territory from the Parent Account field.
Correct Answer: B 🗳️
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Choose 1 option.
A field sales rep performs an ad hoc inventory count for a controlled sample product. The rep enters a physical count of 95 units, while the system currently displays a balance of 100 units. The business requires that the system inventory records immediately reflect the physical reality to ensure an accurate audit trail.
How does Agentforce Life Sciences for Customer Engagement handle this discrepancy?
- A. Automatically generates an adjustment transaction to reconcile the system balance with the physical count.
- B. Generates a Product Request to replenish the 5 missing units from the parent territory.
- C. Locks the Product Item record and triggers a mandatory Audited Assessment workflow.
Correct Answer: A 🗳️
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Choose 1 option.
Cumulus Pharma uses Agentforce Life Sciences for Customer Engagement to provide Account Summaries. The Agentforce Life Sciences Consultant configured a Cross-Object Field History Graph to include related Provider Visit and Medical Inquiry records. Key Account Managers report that summaries include all related data; however, field sales reps report that their summaries exclude visit and inquiry data. Both user groups have Read access to the underlying objects.
What is the cause of this issue?
- A. The field sales rep has not been added to a Data 360 segment used for summarization.
- B. The Cross-Object Field History Graph is not assigned to the field sales rep profile.
- C. The field sales rep profile does not have View All permissions on these objects.
Correct Answer: B 🗳️
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Choose 1 option.
Cumulus Pharma discovered a gap in the current call-detailing process. While field sales reps are successfully capturing consent for the "Immunexis KOL Webinar Series," some records are submitted without a digital signature. To satisfy strict audit requirements, the company mandates that every consent captured on a mobile device must include a captured signature from the Healthcare Provider (HCP). This requirement must be enforced globally within the Agentforce Life Sciences mobile app, ensuring the signature pad is mandatory during the consent flow.
Which step in the Admin Console should the Agentforce Life Sciences Consultant configure?
- A. Assign the Agentforce Enforce Electronic Signature custom permission to the field sales rep profile.
- B. Create a validation rule on the Communication Subscription Consent object to ensure the DigitalSignatureId field is not null.
- C. Navigate to Consent Administration, locate the Signature Section, and change the configuration setting to Required.
Correct Answer: C 🗳️
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