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HP HP2-N49 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales and Customer Engagement Skills | - Consultative selling methodology
|
| Topic 2: HP Software and IT Management Portfolio | - Integration with enterprise IT environments
|
| Topic 3: HP Business Service Management Solutions Overview | - HP BSM solution positioning and sales approach
|
HP Selling HP Business Service Management Solutions Sample Questions:
Which primary IT process areas does the HP Operations Bridge solution help improve or enable?
(Select three.)
- A. monitor automation
- B. cross-domain reporting
- C. log analytics
- D. real user monitoring
- E. B storage tracking
- F. H automation of event correlation
Which functional solution from HP BSM provides the capability to capture and measure metrics about users' performance and experience with a business service?
- A. Operations Bridge
- B. Application Performance Management
- C. Operations Intelligence/Analytics
- D. Infrastructure Management
What is the HP approach to model-driven or model-based operations for the HP BSM solution?
- A. a dynamic service model that maps dependencies and relationships in real time
- B. modeling virtualized environments prior to rolling them out into production
- C. an operational service desk system with automated ticket generation
- D. modeling prioritized event calculations by their level of priority
HOTSPOT
During the discovery phase, a salesperson needs to use different questioning techniques for the various levels of persona and the solution depth Match the type of discovery question with its applicable definition.
What are IT market drivers for customers seeking a solution for Application Performance Management? (Select three.)
- A. log operation analytics
- B. multiple network monitors
- C. reduced IT budgets
- D. storage availability
- E. distributed applications
- F. cloud/virtualization/mobility
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