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SAP C-C4HFSM-91 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Field Service Management 19Q1 |
| Exam Number: | C-C4HFSM-91 |
| Exam Price: | $500 USD / €450 EUR |
| Related Certifications: | SAP Certified Application Associate - SAP Field Service Management |
| Available Languages: | English |
| Passing Score: | 68% |
| Exam Format: | Multiple response, Multiple choice |
| Exam Duration: | 180 minutes |
| Real Exam Qty: | 80-88 |
| Certificate Validity Period: | Retired, no longer active |
| Recommended Training: | SAP Learning Hub SAP Training Shop |
| Exam Registration: | Pearson VUE SAP Certification Hub |
| Sample Questions: |  |
| Exam Way: | Online proctored via SAP Certification Hub or onsite at Pearson VUE test centers |
| Pre Condition: | Basic knowledge of SAP Field Service Management concepts; no mandatory prerequisite exam |
| Official Syllabus URL: | https://training.sap.com/shop/certification/c_c4hfsm_91-sap-certified-application-associate-sap-field-service-management-19q1 |
SAP C-C4HFSM-91 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reporting & Analytics | 14% | - Data export and analysis - Report templates and configuration - Standard reports and dashboards |
| Topic 2: Integration & Extensibility | 14% | - Smart forms and customizations - Integration with SAP Service Cloud / C/4HANA - Security and permissions |
| Topic 3: Mobile Application | 16% | - Check-in, checkout, and time recording - Field service mobile app features - Offline functionality and data synchronization |
| Topic 4: SAP Field Service Management Fundamentals | 12% | - Solution overview and architecture - Core business processes - Navigation and basic administration |
| Topic 5: Workforce Management & Dispatching | 16% | - Resource planning and scheduling - Activity assignment and optimization - Crowd service and technician management |
| Topic 6: Service Execution & Completion | 16% | - Effort, material, and expense recording - Service call lifecycle - Forms, reports, and documentation |
| Topic 7: Master Data Management | 12% | - Equipment, item, and service call setup - Partners, skills, and service contracts - Organizational structure configuration |
C-C4HFSM-91 Exam Facts for Busy Professionals
According to the latest exam information, the C-C4HFSM-91 exam contains 80-88 questions and runs for 180 minutes minutes. Simulating that exact limit in practice builds the pacing a tough exam demands.
The SAP Certified Application Associate - SAP Field Service Management 19Q1 blueprint centers on these domains:
- Workforce Management & Dispatching (16%)
- Mobile Application (16%)
- Service Execution & Completion (16%)
Further domains complete the official outline — the question bank covers every one.
Registration goes through the official channels below:
Pick a test center or online slot that suits your calendar, and book early — preparation goes smoother with a date in place.
Clear terms, no runaround. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that do not match the payer, and free or expired products. Prefer to switch tracks? Exchange your product for two others of equal value at no cost.
A team of IT experts and certified trainers with rich experience in the SAP Certified Application Associate - SAP Field Service Management 19Q1 field writes it — and keeps it honest. Every answer is expert-verified, the content is checked continuously for updates, and each new C-C4HFSM-91 version is emailed to you free for 365 days. Compared with training institutions, the bank is affordable and self-paced; compared with guesswork, it is systematic. Download the free demo first, and if anything goes wrong — even a simple downloading problem — 24/7 customer assistance is one message away.
SAP lists these official training options for candidates:
Structured training plus consistent self-practice covers both depth and exam readiness.
SAP states the following prerequisites for the SAP Certified Application Associate - SAP Field Service Management 19Q1: Basic knowledge of SAP Field Service Management concepts; no mandatory prerequisite exam.
Confirm the current requirements on the official certification page before you register.
Currently, the C-C4HFSM-91 exam requires a passing score of 68%, with a registration fee of $500 USD / €450 EUR. SAP sets both figures, so verify the latest on the official site before scheduling.
Upon successful payment, our system automatically sends the product to your mailbox — typically within about a minute — with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact our 24/7 customer assistance. Updates are free for 365 days: the moment a new version releases, the latest bank is sent to your email immediately, no matter when you purchased. A 50% renewal discount applies when the period ends.
SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
On mobile, can you access customized reports offline. Determine whether this statement is True or False.
- A. False
- B. True
Correct Answer: B 🗳️
Which duties a dispatcher has at least - using Field Service Workforce Management? Choose the correct answer.
- A. Assign Service Call to a technician. 2.Release Assignment. 3. Set Service Call 'Financially complete'
- B. Assign Service Call to a technician. 2. Release Assignment. 3.Set Service Call 'technically complete'
- C. Open Serive Call. 2.Create assignment reservation 3. Set Service Call 'Financially complete'
- D. Assign Service Call to a technician. 2. Release Assignment. 3. Call technician
- E. Assign Service Call to a technician. 2. Enter Customers Address into Master data. 3. Release Assignment
Correct Answer: B 🗳️
Where and how do I create filters for the service calls of my company? Choose the correct answer.
- A. All of the Above
- B. In Workforce Management, you can create new filters for your service calls-queue.
- C. You need to create these filters in the ERP backend system.
- D. You need to create these filters in Administration.
Correct Answer: B 🗳️
Which checklist-elements are available in Coresystems Field Service Solution? Choose Three correct answers.
- A. Date and Time Input
- B. Attachment picker
- C. Concatinator
- D. Number input
- E. Series
Correct Answer: A,D,E 🗳️
What is a DTO? Choose the correct answer.
- A. An upload tool to send data from Excel to the cloud
- B. A date/time object
- C. A data transfer object in the Core systems cloud
Correct Answer: C 🗳️
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