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This exam measures your ability to accomplish the following technical tasks: plan and configure Microsoft Teams Phone; optimize network performance; plan and configure Direct Routing; configure and manage Microsoft Teams Phone for voice users; plan and configure Microsoft Teams clients and devices; and monitor and troubleshoot Microsoft Teams Phone.
How to understand the Microsoft MS-720 exam basics
The Microsoft MS-720 certification exam is a challenging test of your knowledge, but it is also very comprehensive and thorough. The MS-720 certification exam tests your ability to understand the fundamentals of a voice over IP (VOIP) system and how it works with Microsoft Teams. You'll be tested on your understanding of the following areas: The MS-720 Voice Engineer certification tests the candidate's skills in all areas of a VOIP implementation for Microsoft Teams. It is one of four certifications available for Microsoft Teams. This article does not cover the other three certifications, but you can find information about them on the Microsoft website.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-720
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The history of Microsoft Teams Voice Engineer certification
The Microsoft Teams Voice Engineer certification is designed to validate the competency of a professional engineer to design, test and deploy voice solutions with Microsoft Teams. It is a significant step in the continuing evolution of collaboration and communication technologies. I have been working on the Microsoft Teams project at Microsoft for a year now. In this time, my team has had the opportunity to work across all aspects of the product, utilizing cutting-edge technologies such as Azure Active Directory, Cortana Intelligence Suite, and Cognitive Services. I've learned a great deal from this experience, but one of the most interesting challenges I've had to tackle was designing and building out the system that would allow us to scale our voice model through our global footprint. The architecture for this solution was actually much easier than I expected it would be, which made it exciting to put together.
There were two primary reasons for this:
These facts enabled me to leverage a lot of existing code and infrastructure while building out my services.
First, Teams leverages some of the core infrastructures already in place for Skype for Business Online; second, Microsoft Teams is built on top of Office 365 Groups and shares many components with SharePoint Online (for example, most of our routing logic is implemented in .NET Core).
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Important concepts on Microsoft Teams Voice Engineer Certification
Microsoft Teams is the chat-based workspace in Office 365 that helps teams connect and collaborate. And with the Microsoft Teams Voice Engineer Certification learners can now be assured of a greater understanding of this key aspect of the product. The Microsoft Certified: Teams Voice Engineer certification validates that you have mastered the core knowledge, skills, and competencies needed to configure, implement and troubleshoot voice in Microsoft Teams. MS-720 Dumps is the only site I know of that covers both the Microsoft 70-722 and 70-723 exams. If you've decided to go for the Microsoft Teams Voice Engineer certification, you need to make sure you are well-prepared. Learners interested in taking this exam should have at least six to 12 months of experience running telephony services and networks and have at least three years of experience as a network administrator for an on-premises Skype for Business or Lync environment.
Microsoft MS-720 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Optimize network performance | 5-10 | - Implement network topology - Design network infrastructure |
| Plan and configure Direct Routing | 15-20 | - Extend Direct Routing infrastructure - Deploy and maintain Survivable Branch Appliance (SBA) - Design Direct Routing call flows - Implement SIP trunking with Direct Routing |
| Plan and configure Microsoft Teams Phone | 25-30 | - Design emergency calling - Configure audio conferencing - Configure phone policies - Plan and design PSTN solutions - Configure auto attendants and call queues - Manage phone numbers and operator connect |
| Plan and configure Teams clients and devices | 5-10 | - Plan and configure Teams Phones and displays - Plan and configure Teams Rooms |
| Monitor and troubleshoot Microsoft Teams Phone | 15-20 | - Monitor and troubleshoot clients and devices - Monitor Teams Phone and SBC health - Troubleshoot call failure and quality - Troubleshoot Direct Routing connectivity |
| Configure and manage Teams Phone for voice users | 15-20 | - Migrate voice users - Enable per-user calling features - Enable users for Teams Phone - Enable users for Direct Routing |






