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Avaya Midsize Solution Design Sample Questions:

1. Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

A) Avaya Communicator
B) Agent Desktop Display
C) Avaya Agent Desktop
D) one-X Agent

2. With the Avaya J100 Series IX IP phones, which feature requires PoE Class 2?

A) The built-in volume boost
B) The JBM24/JEM24 button module
C) The color display
D) The J100 wireless module

3. A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.
Which benefit would you tell them?

A) DECT Is voice only and the chance of hacking Is minimal,
B) WiFi provides voice and data access for users.
C) DECT supports longer distances than Wi-Fi.
D) WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.

4. Refer to the IT-FAC scenario and exhibits.



The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)

A) It utilizes the WiFi network of APs.
B) It operates on a separate DECT network.
C) It uses a line of ruggedized endpoints.
D) It supports off-premise connectivity.

5. Refer to the Scenario:
Bittersweet Coffee Company (BCC).

Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?

A) HTML based call accounting reports
B) Centralized management of wired network switches
C) Meet-me audio conferencing
D) On demand call recording and reporting for any user

Solutions: