WGU Operations-Management Valid Q&A - in .pdf

  • Operations-Management pdf
  • Exam Code: Operations-Management
  • Exam Name: WGU Operations Management (C215, VDC2)
  • Updated: Oct 12, 2026
  • Q & A: 72 Questions and Answers
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  • Updated: Oct 12, 2026
  • Q & A: 72 Questions and Answers
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WGU Operations-Management Valid Q&A - Testing Engine

  • Operations-Management Testing Engine
  • Exam Code: Operations-Management
  • Exam Name: WGU Operations Management (C215, VDC2)
  • Updated: Oct 12, 2026
  • Q & A: 72 Questions and Answers
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Operations-Management pass review

WGU Operations-Management Exam Syllabus Topics:

SectionObjectives
Competency 5: Capacity Planning and Facility Layout- Facility layout types (process, product, cellular, fixed-position)
- Capacity planning strategies
- Location analysis and decisions
Competency 4: Supply Chain Management- Supply chain design and strategy
- Logistics and distribution
- Inventory management
- Sourcing and procurement
Competency 6: Production Planning and Scheduling- Master Production Schedule (MPS)
- Aggregate planning
- Material Requirements Planning (MRP)
- Theory of Constraints (TOC)
- Just-in-Time (JIT) and Kanban systems
Competency 7: Forecasting- Quantitative forecasting methods (moving averages, exponential smoothing)
- Forecast accuracy measures
- Qualitative forecasting methods
Competency 2: Quality Management- Malcolm Baldrige National Quality Award criteria
- Cost of quality (prevention, appraisal, internal/external failure)
- Quality management philosophies (Deming, Juran, Crosby)
- Total Quality Management (TQM)
Competency 3: Process Improvement and Problem Solving- Cause-and-effect diagrams (fishbone diagrams)
- Plan-Do-Study-Act (PDSA) cycle
- Lean operations and waste elimination
- Six Sigma methodology
- Statistical Process Control (SPC)
Competency 1: Operations Management Fundamentals- Product and service design
- History and evolution of operations management
- Operations strategy and competitive priorities

WGU Operations Management (C215, VDC2) Sample Questions:

Question #1

Which term means to schedule a job that starts immediately, regardless of the due date?

  • A. Forward scheduling
  • B. Infinite loading
  • C. Backward scheduling
  • D. Finite loading
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Why is capacity requirements planning (CRP) important?

  • A. It coordinates availability of materials for production processes.
  • B. It enables an assessment of employee production efficiency.
  • C. It creates a transparent view of lead time and overtime usage in work centers.
  • D. It provides the ability to compare available production capabilities to the planned workload.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

Which two factors affect a service location decision? Choose 2 answers

  • A. Closeness to manufacturing facilities
  • B. Quality-of-life issues
  • C. Warehouse storage
  • D. Proximity to customers
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

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Question #4

Which total quality management (TQM) process was developed to stress management's responsibility for quality?

  • A. 14 points for quality improvement
  • B. Statistical quality control charts
  • C. Product design quality
  • D. Fitness quality for use
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

Which project life cycle phase includes identifying the need for a project?

  • A. Conception
  • B. Feasibility analysis
  • C. Planning
  • D. Execution
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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