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IBM M2040-669 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Value Proposition and Business Benefits | 25% | - SaaS delivery model advantages - Use cases for solution providers - Total cost of ownership and ROI |
| Topic 2: IBM SmartCloud for Social Business Overview | 25% | - Solution architecture and components - IBM Connections Cloud - IBM SmartCloud Meetings, Engage, Sametime and Docs - IBM SmartCloud Notes |
| Topic 3: Sales and Opportunity Identification | 25% | - Identifying and qualifying customer needs - Competitive positioning - Selling strategies for SaaS solutions |
| Topic 4: Pricing, Licensing and Support | 25% | - Pricing structure and terms - Licensing models for SaaS providers - Implementation and support services |
IBM SmartCloud for Social Business for SaaS Solution Provider Sales Mastery v1 Sample Questions:
Question 1
With whichservice(s) is SmartCloud Docs included?
A. Engage Advanced
B. Engage Standard
C. Engage Advanced and Engage Standard
D. Connections
Question 2
When an order is placed, what additional information must the seller provide before the order can be provisioned?
A. A customer reference
B. A secondary credit card in case the customer forgets to pay their bill
C. A SmartCloud Admin Form that listskey provisioning data such as the email address of the customer's organization administrator
D. A mobile phone number
Question 3
What is the URL to log into SmartCloud for Social Business?
A. www.socialcloud.com
B. www.getsocial.com
C. www.ibm.connections.com
D. www.ibmcloud.com/social
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: D |





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