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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Usability reviews aim to identify potential usability problems based on certain criteria. Which of the following is a reasonable criterion for a usability review?

A) Usability standards
B) Opinion of the management
C) Statutory Code of Practice
D) Functional requirements

2. How can the approach for conducting user surveys be summarized best?

A) Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
B) Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
C) Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
D) Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate

3. The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?

A) The report misses positive findings
B) The report misses a description of the evaluation method
C) The report makes use of usability jargon
D) The report is too long

4. Which of the following is a principal task of the usability test moderator role?

A) Create a survey plan
B) Log usability problems
C) Write a usability test plan
D) Define testing tasks

Solutions: