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Apple 9L0-412 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User Accounts and Security | - File and system permissions - Password policies and authentication - User account types and management |
| Topic 2: File Systems and Storage | - File system structure in OS X - File sharing and permissions - Disk Utility and storage management |
| Topic 3: Applications and Processes | - Activity Monitor and process management - Troubleshooting application issues - Application installation and management |
| Topic 4: System Troubleshooting | - Startup and boot issues - Performance troubleshooting - System logs and diagnostics |
| Topic 5: Network Configuration and Services | - Network setup and configuration - Sharing services and connectivity - Wi-Fi and Ethernet troubleshooting |
| Topic 6: Installation and Configuration | - OS X 10.8 installation methods and requirements - System setup and initial configuration - Software updates and system maintenance |
Apple OS X Support Essentials 10.8 Sample Questions:
HOTSPOT
In the screenshot below, click the icon of the OS X Mountain Lion System Preferences pane where you can disable the feature that restores windows when apps are reopened.
Correct Answer:
Explanation:
How does OS X Mountain Lion handle third-party, 32-bit kernel extensions (KEXTs)?
- A. It ignores them.
- B. It moves them to /Library/Extensions/Disabled/.
- C. It prompts the user with an option to convert them to 64-bit.
- D. It runs them in compatibility mode.
Correct Answer: C 🗳️
A new 5 MB file was backed up by Time Machine yesterday. Today the file was edited, and has grown to 6 MB. It is about to be backed up by Time Machine again. How does Time Machine perform this backup?
- A. Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, then creates a 500 KB parity file, and keeps all three files: the two new files representing the 1 MB of file changes, and the original backup file.
- B. Time Machine copies the 6 MB file to the backup drive, and deletes the original backup copy of the file from the backup drive.
- C. Time Machine copies the 6 MB file to the backup drive, and keeps both the new backup file and the original backup file on the backup drive.
- D. Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, and keeps both the new backup file and the original backup file.
Correct Answer: D 🗳️
On an optional configuration step in the Setup Assistant in OS X Mountain Lion, pressing Command-Q lets you skip the step.
- A. False
- B. True
Correct Answer: A 🗳️
What is a valid reason to start up a Mac in verbose mode?
- A. To view the startup process details
- B. To display the firmware password
- C. To display hints for the recovery key for a FileVault 2 volume
- D. To present a command-line login
Correct Answer: A 🗳️
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