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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers - Analyze user and site communication needs - Determine collaboration and mobility requirements |
| Avaya Midsize Solution Portfolio | 20% | - Deployment models: on-premise, hybrid, cloud - Scalability and resiliency options - IP Office platform architecture and features - Licensing models and options |
| Solution Sizing and Bill of Materials | 15% | - Hardware and software component selection - System sizing and capacity planning - Complete bill of materials preparation - Licensing requirements and calculation |
| Implementation & Migration Planning | 5% | - Deployment strategies and rollout planning - Post-deployment validation and support - Migration approaches and risk mitigation |
| Contact Center & Customer Experience Solutions | 10% | - Agent, supervisor, and reporting features - Customer engagement design principles - Contact Center Select architecture |
| Networking and Infrastructure Design | 20% | - Security, survivability, and redundancy - VoIP and unified communications network design - LAN/WAN design and considerations - QoS planning and bandwidth requirements |
| Unified Communications & Collaboration Design | 15% | - Voicemail and unified messaging design - Mobility and remote worker solutions - Integration with third-party systems - Conferencing and collaboration applications |
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
Web Traveling.com verwendet Outlook mit einem Exchange-Server. Sie haben dem Kunden vorgeschlagen, das Outlook-Plugin zu verwenden.
Was macht dieses Plug-In für die Benutzer von Web Travellng.com?
- A. Es fügt Outlook-Zugriff zu Avaya IX Workplace Client for IP Office hinzu.
- B. Es fügt Avaya IX Workplace Client-Funktionalität zum Outlook-Fenster hinzu.
- C. Fügt dem Outlook-Fenster eine Teilmenge der one-X Portal-Funktionalität hinzu.
- D. Fügt dem one-X Portal-Desktop Outlook-Zugriff hinzu.
Correct Answer: D 🗳️
Sie haben Ihr Design für einen Kunden fertiggestellt, der zwei analoge Leitungen für Fax benötigt und 50 Digitaltelefone aus seinem alten System, 425 IP-Telefone (200 aus seinem alten System und 225 neue) und 50 neue mobile SIP-Benutzer wiederverwendet.
Welche Ports sind basierend auf dieser Konfiguration von Endpunkten und Benutzern erforderlich?
- A. Zwei analoge Ports und 50 digitale Ports In einem IP Office 500 V2-Gateway und einem IP Office-Server stellten 425 Kunden PoE-Ports in einem Layer-2-Switch bereit
- B. Zwei analoge Ports und 50 digitale Ports in einem IP Office 500 V2, 475 vom Kunden bereitgestellte PoE-Ports in einem Layer-2-Switch
- C. Zwei analoge Ports und 50 digitale Ports In einem IP Office 500 V2-Gateway und einem IP Office-Server, 225 vom Kunden bereitgestellte PoE-Ports in einem Layer-2-Switch
- D. Vier analoge Ports und 50 digitale Ports In einem IP Office 500 V2, 425 vom Kunden bereitgestellte PoE-Ports in einem Layer-2-Switch
Correct Answer: C 🗳️
Ein Kunde möchte die maximale Anzahl angemeldeter Agenten in seinem virtualisierten ACCS mit einem Wie viele Agenten können in einer High-End-Lösung gleichzeitig am Agent Desktop angemeldet sein?
- A. 250
- B. 150
- C. 350
- D. 450
Correct Answer: B 🗳️
Ihr Kunde hat Chrome als Browser standardisiert und möchte WebRTC verwenden, um auf sein IP Office zuzugreifen.
Welche zwei Softclients würden Sie empfehlen? (Wähle zwei.)
- A. Avaya one-X Mobile bevorzugt
- B. Avaya Communicator für Web
- C. Avaya IX Workplace-Webclient
- D. IP Office-Webclient
Correct Answer: A,B 🗳️
Siehe Szenario: Bittersweet Coffee Company (BCC).
Bei der Beantwortung einer RFP ist es üblich, zunächst eine Lösung vorzuschlagen, die nur die Mindestanforderungen der RFP erfüllt, und später zusätzliche oder verbesserte Produkte/Dienstleistungen vorzuschlagen, von denen Sie glauben, dass sie die Bedürfnisse des Kunden am besten erfüllen.
Angenommen, Sie geben die erste grundlegende Antwort auf die BCC-Ausschreibung, welches Produkt wird möglicherweise nicht benötigt, könnte aber in einer nachfolgenden Antwort enthalten sein, um zusätzliche Funktionen bereitzustellen?
- A. Telefonapparate der Serie 1600
- B. Avaya one-X Mobile
- C. Voicemail Pro
- D. Avaya Session Border Controller for Enterprise
Correct Answer: D 🗳️
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