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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools and Artifacts | 23% | - Roadmapping and solution visualization - Discovery and research techniques - Design documentation and alignment tools - Opportunity framing and prioritization frameworks - Journey mapping and system modeling |
| Topic 2: Leveraging Adjacent Roles & Skills | 19% | - Guiding solution delivery and iteration - Applying systems thinking and platform knowledge - Aligning design with Salesforce ecosystem capabilities - Identifying technical and business capabilities - Collaborating with development, UX, and business teams |
| Topic 3: Value Design | 32% | - Strategic rationale and future implications - Co-creation and stakeholder engagement methods - Problem framing and challenge statements - Feasibility, desirability, and viability assessment - Ethics, values, and user-centric principles |
| Topic 4: Intangible Deliverables | 26% | - Influencing decision-making and advocacy - Vision communication and storytelling - Relationship and stakeholder management - Facilitation and cross-discipline collaboration - Building strategic alignment and consensus |
Salesforce Certified Strategy Designer Sample Questions:
Question 1
Surveys should be used for the Discovery/Understanding phase fo the Strategy Design Research.
A. TRUE
B. FALSE
Question 2
Can a Flow be used... To perform a Global or Object Specific Action?
A. Both
B. Specific
C. Global
Question 3
Can object, record and field-level security settings be set up for cases?
A. Yes
B. No
Question 4
What is a group that should NOT be included in the process of brainstorming and Idea Generation?
A. People who know the users
B. People who are generative
C. People who default to "no" when talked about innovation
D. Optimists
E. Realists
Question 5
Of the 4 target types to measure business success, which one fits the following example: Number of youtubers who review the new superhero movie of their own accord and compel their watchers to go and see it.
A. Growth Target
B. Expansion Target
C. Customer Satisfaction Target
D. Efficiency Target
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: C |
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