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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Nonprofit Cloud Setup | 22% | - Enable features and manage permissions - Set up program and case management - Configure stakeholder management |
| Nonprofit Cloud Feature Configuration | 35% | - Configure grantmaking functionality - Configure fundraising management - Configure program management and outcomes |
| Implementation Strategies | 18% | - Apply governance and change management - Manage consulting engagement lifecycle - Define testing and deployment strategies |
| Solution Design | 32% | - Evaluate Nonprofit Cloud, platform and third-party solutions - Recommend use of industry common features - Align business processes to data model and features |
| Integration and Data Management | 15% | - Select data and integration tools - Manage duplicates and data quality - Plan data migration and governance |
| Analytics and Reporting | 11% | - Design nonprofit-specific reports and dashboards - Measure impact and program outcomes |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
What is a consideration a consultant should be aware of when implementing Person Accounts in Nonprofit Cloud?
- A. All AppExchange Packages have been confirmed to be compatible with Person Accounts.
- B. The Is Person Account field can be used to exclude Person Accounts from Automation Rules and Validation Rules on the Account object.
- C. All standard and custom Contact fields will have an API name that begins with Person when being referenced through a Person Account.
Correct Answer: B 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.
What should the consultant do to ensure the data load is successful?
- A. Deploy a Custom Apex Class with TDTM.
- B. Disable Data Validation Rules.
- C. Temporarily disable TDTM Trigger Handlers.
- D. Create an Apex Test Class.
Correct Answer: C 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
A nonprofit needs to frequently import membership renewal and donation data. Each import needs a different configuration that will create or update existing Contacts in addition to creating Opportunities. Which tool should the consultant recommend?
- A. NPSP Batch Data Import
- B. Salesforce Import Wizard
- C. Salesforce Data Loader
- D. NPSP Data Importer
Correct Answer: A 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?
- A. Automatic Campaign Member Management
- B. Customizable Campaign Influence
- C. Sales Process
- D. Customizable Rollups
Correct Answer: A 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
The System Administrator at a nonprofit organization is assigning permission sets to users for the organization's new Nonprofit Cloud implementation. The organization needs some of its staff to have read- only access to the Fundraising and Grantmaking objects. What should the Administrator use to limit the access?
- A. Restriction Rules
- B. Sharing Rules
- C. Muting permission sets
Correct Answer: C 🗳️
Explanation: Only visible for TestValid members. You can sign-up / login (it's free).
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