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HP HP2-H11 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design and Compatibility | 20% | - Virtualization infrastructure integration - Security and management features - Server and protocol compatibility |
| Topic 2: HP Thin Client Portfolio | 30% | - t-series and multi-seat solutions - Operating systems and software options - Hardware specifications and features |
| Topic 3: Market and Customer Needs | 25% | - Customer business and technical requirements - ROI and TCO advantages - Thin client market trends and benefits |
| Topic 4: Selling and Positioning | 25% | - Sales process and proposal preparation - Warranty and support services - Competitive differentiation |
HP Selling HP Thin Clients Sample Questions:
What are the most common reasons HP loses thin client sales to a competitor? (Select three.)
- A. HP has not been invited into the competitive selling situation.
- B. The competitor has a better understanding of the customer requirements.
- C. The competitor has done a better job leading the customer toward a perceived need for their product or solution.
- D. The customer's technical resources already have an existing experience with or a bias toward a competitor.
- E. HP has a better complete solution, but often cannot match or beat the competitor's price.
Correct Answer: B,D,E 🗳️
For a customer who is considering moving from a PC-based infrastructure to a client virtualization infrastructure, what is the largest ROI benefit the customer can expect?
- A. increased protection against denial of service attacks
- B. reduced initial hardware acquisition costs
- C. reduced operating costs over the life of the system
- D. increased user productivity
Correct Answer: C 🗳️
When competing against Wyse thin clients with ThinOS, what can you point out that would raise customer concerns?
- A. Wyse ThinOS clients do not support a stateless architecture.
- B. ThinOS is a proprietary operating system not supported by Citrix or VMware.
- C. Wyse ThinOS clients take a longer time to boot than HP thin clients.
- D. The ThinOS operating system has a large footprint with heavy resource overhead.
Correct Answer: C 🗳️
What are the competitive advantages or main selling points that Microsoft has in the client virtualization space?
- A. Microsoft products work with the tools the IT staff already knows.
- B. Microsoft is the market leader in virtualization brand recognition.
- C. Microsoft products quickly and securely deliver individual applications or complete desktops while providing a high-definition user experience.
- D. Microsoft products offer the easiest way to configure virtualization hosts.
Correct Answer: C 🗳️
Which user segment is least concerned with the variety of applications, number of supported displays, and quality of the multimedia experience?
- A. power users
- B. task workers
- C. knowledge workers
- D. office workers
Correct Answer: C 🗳️
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