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Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
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Skills measured
- Manage contacts and groups (10-15%)
- Manage messages (35-40%)
- Manage the Outlook environment for productivity (20-25%)
- Manage schedules (35-40%)
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Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:
- The MOS 2016 exam format incorporates multiple projects.
- MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.
Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016
Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
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Microsoft 77-731 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage Contacts and Tasks | - Create and assign tasks - Create and manage contacts - Track task progress and updates |
| Topic 2: Manage Messages | - Use search and categorize emails - Apply rules and filters - Organize and manage messages - Compose and send email messages |
| Topic 3: Manage Outlook Environment | - Configure mail accounts and profiles - Customize Outlook settings and options - Navigate Outlook interface efficiently |
| Topic 4: Manage Schedules | - Create and manage calendar appointments - Configure reminders and recurrence - Schedule meetings and invites |
| Topic 5: Manage Outlook Data and Settings | - Configure data files and archiving - Use backup and export features - Manage folders and mailbox structure |
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