Microsoft 070-404 Valid Q&A - in .pdf

  • 070-404 pdf
  • Exam Code: 070-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Updated: Oct 15, 2026
  • Q & A: 165 Questions and Answers
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  • Updated: Oct 15, 2026
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  • 070-404 Testing Engine
  • Exam Code: 070-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Updated: Oct 15, 2026
  • Q & A: 165 Questions and Answers
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Microsoft 070-404 Exam Syllabus Topics:

SectionObjectives
Deploying and Configuring System Center Service Manager- Management packs configuration
  • 1. Service Manager data warehouse integration
    • 2. Importing and customizing management packs
      - Installation and initial configuration
      • 1. Service Manager management server setup
        • 2. Prerequisites and system requirements
          Service Catalog and Request Fulfillment- Service offerings
          • 1. Service request workflows
            • 2. Request offerings configuration
              Reporting and Data Warehouse- Reporting configuration
              • 1. Standard and custom reports
                • 2. SSRS integration
                  Configuration Management Database (CMDB)- Service asset and configuration items
                  • 1. CI classes and relationships
                    • 2. Discovery and synchronization
                      Security and Access Control- User roles and permissions
                      • 1. Active Directory integration
                        • 2. Role-based access control (RBAC)
                          Service Desk and Incident Management- Incident management workflow
                          • 1. Work item templates and queues
                            • 2. Incident lifecycle configuration
                              - Problem management
                              • 1. Root cause analysis processes
                                • 2. Problem record handling
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